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White screen after starting game

Louis V
By Louis V
in Troubleshooting
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So i wanted to play a little bit of fortnite on my new build pc. After few seconds in the loading screen my screen just turned white. No response what so ever from the pc so i had to do a hard shut down. 

 

I Dont know what caused it, cpu never gets over 50°C and gpu Never over 60°.... 

 

Im running a Radeon RX570 4gb and it has a 8 and 6 pin connector, but only the 8 pin is plugged in. I watched a video before buying the card, and the guy said that the one pin is enough if you don’t overclock (i didnt overclock). Maybe this caused it idk, does my gpu get enough power ? Latest drivers are installed...

 

Specs:

I7 8700

16 gb ddr4 3000 mhz 

Gigabyte Z390 Gaming X

Sapphire RX570 Nitro + 4gb 

450 watt Be Quiet Straight Power 11

 

Do you guys maybe know what happened?? I just build my pc few days ago... hopefully everything is okay!

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7 minutes ago, Louis V said:

Maybe this caused it idk, does my gpu get enough power ? 

https://www.tomshardware.com/reviews/amd-radeon-rx-570-4gb,5028-15.html

 

Seems like a RX 570 can use 225W when gaming, which is the max that one 8 pin PCIe and one PCIe slot can provide altogether. Was your GPU overclocked?

 

If you didn't plug in the "additional" 6 pin connector and you pulled over ~225W, it's very likely that your card is gone for good. 

CPU: Intel Core i7-950 Motherboard: Gigabyte GA-X58A-UD3R CPU Cooler: NZXT HAVIK 140 RAM: Corsair Dominator DDR3-1600 (1x2GB), Crucial DDR3-1600 (2x4GB), Crucial Ballistix Sport DDR3-1600 (1x4GB) GPU: ASUS GeForce GTX 770 DirectCU II 2GB SSD: Samsung 860 EVO 2.5" 1TB HDDs: WD Green 3.5" 1TB, WD Blue 3.5" 1TB PSU: Corsair AX860i & CableMod ModFlex Cables Case: Fractal Design Meshify C TG (White) Fans: 2x Dynamic X2 GP-12 Monitors: LG 24GL600F, Samsung S24D390 Keyboard: Logitech G710+ Mouse: Logitech G502 Proteus Spectrum Mouse Pad: Steelseries QcK Audio: Bose SoundSport In-Ear Headphones

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5 minutes ago, Louis V said:

So i wanted to play a little bit of fortnite on my new build pc. After few seconds in the loading screen my screen just turned white. No response what so ever from the pc so i had to do a hard shut down. 

 

I Dont know what caused it, cpu never gets over 50°C and gpu Never over 60°.... 

 

Im running a Radeon RX570 4gb and it has a 8 and 6 pin connector, but only the 8 pin is plugged in. I watched a video before buying the card, and the guy said that the one pin is enough if you don’t overclock (i didnt overclock). Maybe this caused it idk, does my gpu get enough power ? Latest drivers are installed...

 

Specs:

I7 8700

16 gb ddr4 3000 mhz 

Gigabyte Z390 Gaming X

Sapphire RX570 Nitro + 4gb 

450 watt Be Quiet Straight Power 11

 

Do you guys maybe know what happened?? I just build my pc few days ago... hopefully everything is okay!

Use both power connectors. Graphics cards are designed to run with a designated amount of power, even without overclocks, and gaming puts a lot of stress on the core and memory.

PC Specs:

CPU: AMD 1700x Cooler: Corsair H100i V2 Motherboard: Asus Crosshair VI Hero RAM: 4 * 8GB G.Skill RGB DDR4 Graphics: EVGA GTX 1080 Ti SC2 Storage: Samsung 960 EVO 500GB Case: Fractal Design Meshify C PSU: EVGA 750w G3 Monitors: Dell SG2716DG +  2x Dell U2515H

 

Freenas specs:

CPU: Intel Xeon E5-2650 V2 Cooler: Some noctua cooler Motherboard: Supermicro X9 SRL-F RAM: 8 * 8GB Samsung DDR3 ECC Storage: 6 * 4TB Seagate 7200 RPM RAIDZ2 Controller: LSI H220 Case: Phanteks Enthoo Pro PSU: EVGA 650w G3

 

Phone: iPhone 6S 32 GB Space Grey

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