Processor stuck at max clock speed

[PaulPaul]

Good evening, I have checked my processor clock speed today and noticed that it remains at its maximum speed all the time no matter what. Whether I am actually doing anything or letting it idle. 

 

I did some research and people suggest checking a windows power setting and making sure it is on balanced which mine is, I’ve never even seen the power setting before. 

 

I have OC genie on which meant my CPU stayed at 4ghz. I turned it off and all changed changed was it then stayed at 3.4ghz. 

 

Can anyone one please help. I have made no other system changes recently and I assume it’s probably been like it for a while. 

 

CPU: I5-4670K

Mobo: msi z87-g43

 

 

Thank you is advance for your help

 

 

[.Apex.]

4 minutes ago, PaulPaul said:

Good evening, I have checked my processor clock speed today and noticed that it remains at its maximum speed all the time no matter what. Whether I am actually doing anything or letting it idle. 

 

I did some research and people suggest checking a windows power setting and making sure it is on balanced which mine is, I’ve never even seen the power setting before. 

 

I have OC genie on which meant my CPU stayed at 4ghz. I turned it off and all changed changed was it then stayed at 3.4ghz. 

 

Can anyone one please help. I have made no other system changes recently and I assume it’s probably been like it for a while. 

 

CPU: I5-4670K

Mobo: msi z87-g43

 

 

Thank you is advance for your help

 

 

remove OC Genie and reset your BIOS.

 

OC Genie probably messed up some settings in your BIOS, but also there's nothing wrong if the processor is locked at a certain frequency.

[PaulPaul]

15 minutes ago, syn2112 said:

remove OC Genie and reset your BIOS.

 

OC Genie probably messed up some settings in your BIOS, but also there's nothing wrong if the processor is locked at a certain frequency.

Thank you for the reply, does resetting the bios have any negatives?

[.Apex.]

8 minutes ago, PaulPaul said:

Thank you for the reply, does resetting the bios have any negatives?

unless it was setup in a certain way by someone else, no

 

it will bring it back to factory settings, the way you bought it, and don't forget to enable XMP (if it's supported) after you reset