GPU not detected?

[rnhbs]

I have an Rx570 4GB and I'm only getting 20-40 fps on fortnite (med-high settings) and I'm pretty sure it's not meant to be that low. I'm pretty sure it's detected as i have a Ryzen 5 2600 which doesn't have integrated graphics so what can I do??

 

[Olaf6541]

Can you monitor the load/temps on the gpu and cpu during gameplay? That would give some more information about whats going on.

[rnhbs]

7 minutes ago, Olaf6541 said:

Can you monitor the load/temps on the gpu and cpu during gameplay? That would give some more information about whats going on.

[rnhbs]

3 minutes ago, rnhbs said:

also on my gpu the 'fan stop' sign is turned on

 

[Olaf6541]

Why is on the first screenshot the right part indicating 1244MHz/7000MHz and the graph on the left showing 300MHz/1200MHz? Thats strange.

The cpu is only at 12% load and the gpu at 100% so maybe the gpu is stuck at 300MHz, that would also explain why the fan isnt spinning, its only at 40C.

Driving issue or power saving setting maybe?

[rnhbs]

5 minutes ago, Olaf6541 said:

Why is on the first screenshot the right part indicating 1244MHz/7000MHz and the graph on the left showing 300MHz/1200MHz? Thats strange.

The cpu is only at 12% load and the gpu at 100% so maybe the gpu is stuck at 300MHz, that would also explain why the fan isnt spinning, its only at 40C.

Driving issue or power saving setting maybe?

how do i change that?

[Olaf6541]

5 hours ago, rnhbs said:

how do i change that?

I'm not sure, I don't have the AMD control panel so maybe someone else can help there.

As for the driver: first check if you have the most recent driver installed (again, not sure where you can check that).

[rnhbs]

1 hour ago, Olaf6541 said:

I'm not sure, I don't have the AMD control panel so maybe someone else can help there.

As for the driver: first check if you have the most recent driver installed (again, not sure where you can check that).

Okay thanks anyway

[ch3w2oy]

Try going the Gigabyte website and find your product, they will have a menu towards the top, go to 'Support' and find any drivers there, they may be under 'Utilities'. I recommend uninstalling what you're currently using before installing a new one.

 

Like if I had to find it for my card I would search google "vega 56 asus strix" and it's usually the first or second link, I go to support and I update what I need to to make sure my components are running as advertised.

 

Hopefully that helps, I'm not sure what the problem really is.