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my pc wont shutdown or restart through windows like the only thing that would happen the screen would go dark and all of the fans are spinning and if I force shut it through the power button I have to unplug the psu from the wall and press the button to discharge the rest of the power then plug it in to turn it back on and when its back on it runs smooth like nothing out of order its just only the booting process

I tried

1- unhibernate through power settings 

2- reinstalling windows 10

3- updating bios

4- formatting the entire pc

 

any help would be appreciated 

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