touchpad stoped working

[asus killer]

I opened my laptop to upgrade the wireless card, and now the touchpad doesn't work. I have no idea if the problem is software or hardware.

 

I'm pretty confident i connect it, because i have opened this laptop a few times now. In device manager there is no mention of the touchpad, but if choose "show hidden devices" it's there with a yellow triangle and a exclamation point, so i guess it's not dead as it is detected. The error code is "this device is not present, is not working properly, or does not have all its drivers installed, (Code 24)"

 

i tried everything but nothing seems to work

[r2724r16]

Restart your computer

[asus killer]

2 minutes ago, r2724r16 said:

Restart your computer

i'm way beyond that, i must have restarted 20 times by now.

[jiyeon]

It might seem obvious, but how about retracing your steps? You might come across a loose connection on the way, if it's a hardware issue.

[asus killer]

2 minutes ago, seoz said:

It might seem obvious, but how about retracing your steps? You might come across a loose connection on the way, if it's a hardware issue.

there is a single connection for it and it's under the keyboard so you can see it's connected even without removing a single screw. If nothing works i will eventually take it all apart again (the 30 screws of different sizes are a pain) to see if i hurt any cable or something like that

[r2724r16]

1 minute ago, asus killer said:

there is a single connection for it and it's under the keyboard so you can see it's connected even without removing a single screw. If nothing works i will eventually take it all apart again (the 30 screws of different sizes are a pain) to see if i hurt any cable or something like that

IK there's an option in Windows that turns off your touchpad when you're using a mouse, maybe you accidently turned that on.

[asus killer]

18 minutes ago, r2724r16 said:

IK there's an option in Windows that turns off your touchpad when you're using a mouse, maybe you accidently turned that on.

no, not that either

[genexis_x]

You might have damaged something during the process...cable, touchpad etc

[asus killer]

1 hour ago, GeneXiS_X said:

You might have damaged something during the process...cable, touchpad etc

yes, i did destroy the contacts on the cable connecting it to the mobo. Still it was so big i cut a bit and inserted again, but nothing. Still i'm sure it is hardware because i reinstalled windows

RIP touchpad, i just don't know if the all board is gone or just the cable. If it's the mobo part i'm done. Going to buy the touchpad board and cable and see.

 

Thanks for the help guys.