Weird Wi-fi (throttling???) dropout Issue

[Christoofar]

I have this really weird problem with my new desktop MSI Aegis 3. The WiFi and gaming seem to work fine separately i.e. no problems with online gaming OR browsing the web when separate. However as soon as I open an app (like the Microsoft store) or a game (online, like killing floor, or not, like FTL) the WiFi connection drops out- although it is still connected to the router.

 

I have updated all my drivers, disabled any/all antivirus/firewall/VPN software, moved the computer close to the router and done a full malware scan to no effect (my wifi should also be fast enough). I am using windows 10 with  Intel wireless dual band AC 3168 with an i5 7400 processor, MSI Navdia GTX 1070 with 16gb ram so i don't think i can be running out of memory. It's really strange because as soon as I load any game the task manager just states that the "network" has dropped to 0% and i can no longer use the internet with other programs like Spotify- but the internet on that game is fine as soon as I start using it (like some other program is preventing the rest of the computer using the internet). 

 

Any help would be much appreciated.

 

Thanks,

Chris

 

 

[Anghammarad]

Phew... lots of options here... 

 

What I would do, 

 

1. look for the energy settings, if enabled disable the option that windows can do power safe features on the network adapters.

2. look at the windows protocols... System and Event logs... try to find out if something did go wrong at the time.

3. get a piece of software called inSSIDer Home to take a glimpse of what is going on in the wifi world around you, and if the channels you are using are stuffed/clogged or not.

 

 

[Christoofar]

Thanks for the help. I had already done 1 and 3 but they don't seem to help at all.

 

In my event log there is the message:

 

Log Name:      System
Source:        Netwtw04
Date:          12/01/2018 17:39:48
Event ID:      5005
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
 

I am unsure how to fix this.

[Christoofar]

1 hour ago, Anghammarad said:

Phew... lots of options here... 

 

What I would do, 

 

1. look for the energy settings, if enabled disable the option that windows can do power safe features on the network adapters.

2. look at the windows protocols... System and Event logs... try to find out if something did go wrong at the time.

3. get a piece of software called inSSIDer Home to take a glimpse of what is going on in the wifi world around you, and if the channels you are using are stuffed/clogged or not.

 

 

Thanks for the help. I had already done 1 and 3 but they don't seem to help at all.

 

In my event log there is the message:

 

Log Name:      System
Source:        Netwtw04
Date:          12/01/2018 17:39:48
Event ID:      5005
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
 

I am unsure how to fix this.