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How is my Deca-Core 2.3Ghz Helio X20 Slow

DarkMesa
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So, I got this Indian phone that has a Deca-Core 2.3 Ghz (Custom ROM). But it's not as fast as I expected. It sometimes lags and freeze. The phones has 4GB RAM (Always 1GB+ free memory) and 30GB (24 formatted, 13 free), 1080p Display and I confirmed that the Processor was the one advertised. It is. Why so slow then? I don't really play Mobile games but on Mortal Kombat X I get a costant 60 fps (Until it overheats obviously) is it the custom ROM that causes the Lag?

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1. Badly writted ROM

 

2. Background apps (including screen dimmers / blue light shaders)

 

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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12 minutes ago, Jurrunio said:

1. Badly writted ROM

 

2. Background apps (including screen dimmers / blue light shaders)

 

I use a screen dimmer because if I don't anything burns in the screen after a few seconds (I would send it back since I have warranty but I already did that once because it wouldn't turn on)

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10 minutes ago, DarkMesa said:

I use a screen dimmer because if I don't anything burns in the screen after a few seconds (I would send it back since I have warranty but I already did that once because it wouldn't turn on)

that hurts performance.

 

WTH it burns the screen? I thought only things made in China (not all of them) will have this type of mishaps?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Just now, Jurrunio said:

that hurts performance.

 

WTH it burns the screen? I thought only things made in China (not all of them) will have this type of mishaps?

Object and images get burned into the screen for a few minutes without any type of of dimmer / overlay. Probably because the Display is Amoled. The other I had before sending it back because of the issue, didn't have this issue. It's enough to leave the Display on the homescreen for 10 seconds to get the apps burned in for 3 minutes.

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17 minutes ago, DarkMesa said:

Object and images get burned into the screen for a few minutes without any type of of dimmer / overlay. Probably because the Display is Amoled. The other I had before sending it back because of the issue, didn't have this issue. It's enough to leave the Display on the homescreen for 10 seconds to get the apps burned in for 3 minutes.

This is more worrying than the phone lagging behind tbh,.....

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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19 hours ago, anthonyjc2010 said:

Looks at Nexus 6P sitting to the right of laptop, with always on navigation keys.... that have been on, in the same place, for over a year... no burn-in....

 

Where the hell are you getting your information?

I tried to use the Device without the Overlay App and stuff keeps getting printed on the screen, it's enough 10 seconds for an image to get slightly (yet visible, especially on Dark backgrounds) burned into the screen. It will fade in a few minutes. This problem came out of nowhere one day. Resetting the Device doesn't help. I wonder what the hell happened.

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19 minutes ago, Radioactive Snowman said:

That phone sounds very poorly designed

It looks better than 90% of the Phones on the Market in my opinion, if only the screen wasn't that big, it would be perfect. Despite all the issue, I really like it. It has a 21 MPx camera that takes pictures with the ugliest colors I've ever seen but overall it's a good Device.

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30 minutes ago, DarkMesa said:

It looks better than 90% of the Phones on the Market in my opinion, if only the screen wasn't that big, it would be perfect. Despite all the issue, I really like it. It has a 21 MPx camera that takes pictures with the ugliest colors I've ever seen but overall it's a good Device.

What's it called

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There may be other reasons why the SoC isn't performing well. For example poor design choices may contribute towards bad thermals as well as a terrible ROM, but it's often a combination of various factors. Troubleshooting performance issues in cheap phones is often a nightmare, since the issue could be a result of something unfixable like poor quality control. Experienced a similar issue with a ZTE phone I had some time ago, where it would overheat while doing light workloads, and the replacement unit I got didn't suffer from the same issue (which is why I'm not buying budget phones again). Cheap phones simply not performing as well as they should sadly isn't a new issue.

 

But my guess is that you probably won't be able to find out without a lot of work. If a factory reset doesn't work, I don't know what else you can really do.

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On 9/10/2017 at 3:57 PM, Raxzzer said:

There may be other reasons why the SoC isn't performing well. For example poor design choices may contribute towards bad thermals as well as a terrible ROM, but it's often a combination of various factors. Troubleshooting performance issues in cheap phones is often a nightmare, since the issue could be a result of something unfixable like poor quality control. Experienced a similar issue with a ZTE phone I had some time ago, where it would overheat while doing light workloads, and the replacement unit I got didn't suffer from the same issue (which is why I'm not buying budget phones again). Cheap phones simply not performing as well as they should sadly isn't a new issue.

 

But my guess is that you probably won't be able to find out without a lot of work. If a factory reset doesn't work, I don't know what else you can really do.

The phone has a metal back that helps with overheating. It only overheats after a few minutes of gaming. It normally never does.

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