Hi guys,
I just finished my first build about 2 days ago. I just noticed that one of the two front USB 3.0 ports on my Fractal Design R4 case does not recognize USB 3.0 devices. The devices are able to get power, but Windows 8.1 does not see any drives connected. I've tested this on a Sandisk Extreme USB 3.0 flash drive and a WD Passport. Both of these devices are formatted to be in ExFat.
When plugging in a USB 2.0 flash drive in the same port, Windows recognizes it immediately. I am extremely confused on why it is acting this way.
The other USB 3.0 port works just fine.
My build:
Case - Fractal Design R4
Mobo - ASUS Sabertooth Z97 MK1
CPU - Intel Core i7 4790 3.6GHz
GPU - EVGA GTX 780 Superclocked w/ ACX cooler 3GB DDR5
RAM - 8GB x2 GSkill Sniper Series 1866MHz DDR3
CPU Cooling - Noctua NH-U14S
SSD - PNY XLR8 240GB
ODD - LG Bluray
PSU - CM V850
Here are some things I already attempted:
Restarting (lol it was worth a shot)
Update USB drivers with ones from the mobo page
Reformatting my USB 3.0 flash drive
Reset to everything to default in UEFI
Update UEFI
Taking out the USB 3.0 front panel wire and plugging it back in
I think the wire itself might be faulty but I wanted to see if anyone knew how to solve my problem before I ask Fractal to RMA my case (in which case I really hope they can just send me a new wire because I don't want to take everything out...).
Any help would be appreciated, thanks!