Boot Failure Caused by RAM

[LeezHowe]

Hi! I just bought a pair of new RAMs and I'm now having problems with them. When I turn on my PC, it shut down after 2 secs and cannot boot without restart the PSU. I think it looks like a short circuit.

My CPU is Ryzen 2700X with a MSI B450i motherboard. And the pair of RAMs are ADATA XPG Z1 3600 CL16 8Gx2. The PSU wattage is 600W.

Here is what I have tried.

Reset BIOS: no help

Plug in only 1 RAM in either slot: no help

Remove all RAMs: the PC can be turned on and hang with DRAM bug LED on.

I currently do not have any other RAMs to replace and test.Do you guys have any idea where the problem is? Is it RAM, motherboard or DIMM slots? Many thanks!

[Radium_Angel]

8 minutes ago, LeezHowe said:

Hi! I just bought a pair of new RAMs and I'm now having problems with them. When I turn on my PC, it shut down after 2 secs and cannot boot without restart the PSU. I think it looks like a short circuit.

My CPU is Ryzen 2700X with a MSI B450i motherboard. And the pair of RAMs are ADATA XPG Z1 3600 CL16 8Gx2. The PSU wattage is 600W.

Here is what I have tried.

Reset BIOS: no help

Plug in only 1 RAM in either slot: no help

Remove all RAMs: the PC can be turned on and hang with DRAM bug LED on.

I currently do not have any other RAMs to replace and test.Do you guys have any idea where the problem is? Is it RAM, motherboard or DIMM slots? Many thanks!

Without other ram to test with, it's impossible to pin down the issue to a single component. Time to beg/borrow/steal some other ram to test with

[Atra1n2]

Does your motherboard show any post codes or have any LED indicators pointing to it being a memory issue? Has the system booted in the past on other RAM? If this is your first attempted boot with this motherboard, there are lots of other issues it could be.

[LeezHowe]

7 minutes ago, Atra1n2 said:

Does your motherboard show any post codes or have any LED indicators pointing to it being a memory issue? Has the system booted in the past on other RAM? If this is your first attempted boot with this motherboard, there are lots of other issues it could be.

Actually it has booted with other RAM before. My previous RAM works well at the beginning but after one day, I can still boot into the operating system but the RAM cannot work with a normal frequency and it lags ridiculously. So I returned them and bought my current pair of RAM. I have added the DRAM voltage to 1.5V to make my previous RAM work but it did not help. Is there any possibilities that my DRAM slots have been damaged by such a high voltage?

[LeezHowe]

17 minutes ago, Radium_Angel said:

Without other ram to test with, it's impossible to pin down the issue to a single component. Time to beg/borrow/steal some other ram to test with

I'm not sure whether my motherboard works well so I don't want to take the risk that it may damage my friend's RAM. But I'll try to find a generous friend.

I tried both RAM of my current kit separately. And they are all brand new. I think it is very unlikely that both of two new RAM are not functioning.

[-rascal-]

3 hours ago, LeezHowe said:

Actually it has booted with other RAM before. My previous RAM works well at the beginning but after one day, I can still boot into the operating system but the RAM cannot work with a normal frequency and it lags ridiculously. So I returned them and bought my current pair of RAM. I have added the DRAM voltage to 1.5V to make my previous RAM work but it did not help. Is there any possibilities that my DRAM slots have been damaged by such a high voltage?

 

3 hours ago, LeezHowe said:

I'm not sure whether my motherboard works well so I don't want to take the risk that it may damage my friend's RAM. But I'll try to find a generous friend.

I tried both RAM of my current kit separately. And they are all brand new. I think it is very unlikely that both of two new RAM are not functioning.

 

1.5V?!

DDR4 RAM should only need 1.2V ~ 1.35V...

 

Have you tried just ONE stick of RAM in different DIMM slots?

stick 1, slot 1

stick 1, slot 2

stick 2, slot 1

stick 2, slot 2

 

Run them at stock JEDEC (2133 MHz) speed for now; don't enable XMP on them until you get everything working.

[pstarlord]

Seems kind of silly, but have you tried simply swapping the positions of the RAM sticks?  On my latest build I had a similar situation where the mobo was showing a fault with the RAM, so I pulled them out and swapped their positions and they worked fine.