Help setting up audio interface

[DoctorMckay]

Ok, so, here's the deal. I bought a Lexicon Alpha audio interface from one of my friends for 10 bucks(he bought a new interface) yesterday.
I needed it cuz I was hearing a buzz sound with my headphones(ATH M50x) through my MBs connectors. I also tried installing a very simple audio card, same result, same ol' buzz was still there.

 

So, now I have an audio interface I dunno how to set up. I mean, I did get it running but the Windows settings are not detecting it with the Lexicon Alpha IN/OUT name I see in every tutorial but as "Speakers 3".

Also, I'm guessing I'm supposed to make some changes to the default Win10 config for the output to be of the highest quality as it can be?

HELP

 

[ninbura]

50 minutes ago, DoctorMckay said:

Ok, so, here's the deal. I bought a Lexicon Alpha audio interface from one of my friends for 10 bucks(he bought a new interface) yesterday.
I needed it cuz I was hearing a buzz sound with my headphones(ATH M50x) through my MBs connectors. I also tried installing a very simple audio card, same result, same ol' buzz was still there.

 

So, now I have an audio interface I dunno how to set up. I mean, I did get it running but the Windows settings are not detecting it with the Lexicon Alpha IN/OUT name I see in every tutorial but as "Speakers 3".

Also, I'm guessing I'm supposed to make some changes to the default Win10 config for the output to be of the highest quality as it can be?

HELP

 

I assume you downloaded the latest driver?:
https://lexiconpro.com/en/softwares/alpha-driver-v2-7-windows

[DoctorMckay]

8 hours ago, TheAgnda said:

I assume you downloaded the latest driver?:
https://lexiconpro.com/en/softwares/alpha-driver-v2-7-windows

Yep, first thing I did.

(Sorry for the late response, timezones and stuff. I'm at GMT+2)

[ninbura]

9 hours ago, DoctorMckay said:

Yep, first thing I did.

(Sorry for the late response, timezones and stuff. I'm at GMT+2)

No problem.

So it just doesn't show under sound devices? If you have sound settings open unplug and plug the interface back in, is anything added to the list? Do you see a malfunctioning device in device manager when it's plugged in?

Do you have another computer you have access to? Or possibly a different cable?

Best to rule out the device before the PC.

[DoctorMckay]

Sound devices only shows it as an input device under the microphone section. If I go to the output/sound section it shows it as Generic USB speakers 3.

My 3 options there are:

• Generic Speakers 3
• Nvidia 240s Output
• Realtek High Definition Audio

I suppose it should appear as "Lexicon Output" or something... Also, I dunno if "Generic speakers" give me all the config option Lexicon should support (audio quality, added effects, etc)

13 hours ago, TheAgnda said:

Do you have another computer you have access to? Or possibly a different cable?

Best to rule out the device before the PC.

I can try setting it up on my laptop

[ninbura]

9 hours ago, DoctorMckay said:

Sound devices only shows it as an input device under the microphone section. If I go to the output/sound section it shows it as Generic USB speakers 3.

My 3 options there are:

• Generic Speakers 3
• Nvidia 240s Output
• Realtek High Definition Audio

I suppose it should appear as "Lexicon Output" or something... Also, I dunno if "Generic speakers" give me all the config option Lexicon should support (audio quality, added effects, etc)

I can try setting it up on my laptop

So it shows up under a different name, but doesn't work?

Or it does and it's missing options?

[DoctorMckay]

It does work, but the settings I change (volume, audio quality, bass, etc) from windows do not.