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Help with logitech g933

Baxman293
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Hi everyone, because logitech support are useless I thought I'd come here for some possible help. 

I recently brought a logitech g933 and the left ear seems to not be putting out any sound, does anyone else have this issue, I'm wondering if it is a battery issue

Any help would be greatly appreciated 

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Doubt it's battery as when battery is low headphones beep and die. Never any cut outs in either ears separately. Return them to the shop or site if it was a recent purchase of it's not send it back to Logitech under warranty.

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