Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

Frequently random PC crashes

leviathan1701
 Share

Hello, 

 

I have been experiencing major instances where my PC has been crashing so badly that I have to hold in the power button to shut it down and reboot it again.   

I could literally be doing anything, for example, programming, Skyping, sitting on YouTube or watching movies. Then it starts to lag / slow down, mouse movements become delayed, keyboard becomes unresponsive (even the keypad LEDs fail to respond) and even absolutely nothing responds.  I was curious to see if it unfreezes but, long story short, one day I was using it remotely, it froze like this and I could not return home to reboot it until the next day.  It literally remained frozen for over 24 hours.  

 

I have run virus scans, formatted Windows several times, updated all my drivers but nothing seems to have worked.  I have also checked CPU temps and all are normal and both my RAM chips are fine.  So the only two things left are my PSU and SSD, which is my main boot drive - so I suspect the problem is there.

 

See Attached PC specs and SSD stats.

 

I checked the event logs and I have found the following errors which I hope are of value:

 

Session "Circular Kernel Context Logger" stopped due to the following error: 0xC0000188

 

A TCG Command has returned an error.
Desc: AuthenticateSession
Param1: 0x1
Param2: 0x60000001C
Param3: 0x900000006
Param4: 0x0
Status: 0x12

 

I have researched the errors but I cannot on own conclude that my SSD is what is causing the issue.

 

Any help is greatly appreciated.

 

PS I am at my wits end trying to figure out a solution after taking the PC in twice and being told that they can't find anything wrong with it... clearly there is.

Specs.JPG

SSD Stats.JPG

"That is from an obscure language known as French- Mr. Data, the french language for centuries on Earth represented civilisation- But surely sir... - I suggest you drop it Mr. Data" - ST TNG

Link to comment
Share on other sites

Link to post
Share on other sites

I was having an issue like this before with one of my computers. I swapped out the hard drive to a new SSD and it fixed the issue. I dont know it fit was a HHD issue and only happened because of that or information derogation over time. So, I'd suggest trying a new ssd

Link to comment
Share on other sites

Link to post
Share on other sites

1 hour ago, Deadman121595 said:

I was having an issue like this before with one of my computers. I swapped out the hard drive to a new SSD and it fixed the issue. I dont know it fit was a HHD issue and only happened because of that or information derogation over time. So, I'd suggest trying a new ssd

My SSD is only about a year and half old but I suppose anything can still happen.

 

It's a Crucial MX500 256GB. 

 

Please elaborate on information derogation. I'm not exactly sure what you mean. 

"That is from an obscure language known as French- Mr. Data, the french language for centuries on Earth represented civilisation- But surely sir... - I suggest you drop it Mr. Data" - ST TNG

Link to comment
Share on other sites

Link to post
Share on other sites

After putting in lots of time put into finding the issue with leads from shops on my old system. I knew over time HHds have an issue that when the drives get old they just kind of give out. SSDs on the other hand dont write memory in the same way but there could be a way in the systems files something may have been written over or wasn't properly saved during a shut down. this could cause the system to lock up at different intervals without a "reason" and is very hard to diagnose 

 

just one possibility 

Link to comment
Share on other sites

Link to post
Share on other sites

10 hours ago, Deadman121595 said:

After putting in lots of time put into finding the issue with leads from shops on my old system. I knew over time HHds have an issue that when the drives get old they just kind of give out. SSDs on the other hand dont write memory in the same way but there could be a way in the systems files something may have been written over or wasn't properly saved during a shut down. this could cause the system to lock up at different intervals without a "reason" and is very hard to diagnose 

 

just one possibility 

Oo right I understand, make sense.  But surely with me formatting and reinstalling Windows several times should have wiped this "miss-write" .

 

And just one last question, with all of these system lock up as you describe them, is it possible that the CPU has sustained damaged in the process - also keeping in mind the 24 hour lock up that I unfortunately encountered?

"That is from an obscure language known as French- Mr. Data, the french language for centuries on Earth represented civilisation- But surely sir... - I suggest you drop it Mr. Data" - ST TNG

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share


×