Same laptop, different users, vastly different speeds.

Griffscavern · October 20, 2018

I'm running out of patience. My laptop user profile internet speed is horrendously slow compared to my son's profile internet speed. I only have one of us logged in at a time, yes, I completely log out of one account before logging into the other.

My issue is my speeds are at 20-50 Mbps down, 7-8 Mbps up. Same laptop, son's account it's 250-290 Mbps down 10-12 Mbps up.

Screenshots of my son's task manager and mine. His are the top 3, mine are the bottom ones.

http://imgur.com/a/B3U3Ve2

Screenshots of speeds:

http://imgur.com/a/vSLh0X5

I've posted to windows 10 forum and Reddit, now here. I'm hopping someone can help me figure this dilemma out because I'm at my wit's end. I am using Windows 10 Home have an I7 8750H, 16 GB Ddr 4 ram, Intel Wireless-AC 9560 network adapter and a Realtek PCIe GbE ethernet controller. All drivers are up to date. This issue is happening on wireless and ethernet so it's not my computer. My modem is a Netgear CM 700 and my router is a Nighthawk X6S AC3000 (model R7900P).

It's only on my profile that this issue presents itself. If I don't log out of my account it also affects my son's.

Please help!