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Display or audio issue?

PdaddySmalls
By PdaddySmalls
in Displays
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Posted

Hi, I'm just seeing if anyone out there can help me. Every time I watch Twitch, Hulu, Netflix and YouTube after a few minutes my Sound is about half to sometimes even a full second ahead I think? Or it might be behind lol but either way, I don't know what's wrong. I have tried seeing if I have updates on my Windows and Drivers and nothing changes and sometimes google chrome still does it. I don't know if it is a display thing or and audio thing either way I'm just hoping someone here can help it will be very much appreciated. Thank You.

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Posted

Type winver into the search bar of you computer and hit enter.

A window should pop up, copy down the version of windows listed there (it should be a 4 digit number if you're on windows 10) and send it, or just post a screenshot.

 

Looks like older versions of windows 10 have issues with realtek audio getting out of sync in streamed content.

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1 hour ago, PdaddySmalls said:

Ok here it is https://gyazo.com/dae0d4c48716f09044c69696b02218b7

That looks fine, apparently update 1709 should've fixed it, and you're on the next version, 1803.

What kind of sound device are you using (e.g. integrated, add in sound card, bluetooth speaker)?

From what I've seen, the most reliable solution is to get an add in sound card if you have a desktop, or a USB audio device if you have a laptop. Since often even reinstalling windows doesn't help.

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8 minutes ago, PdaddySmalls said:

These are all the extensions I have on google but I do have a gyazo "Desktop App" but I don't think that would really do anything?? https://gyazo.com/6eebb96167c0916652c671099a514142

I would try disabling those four things in the top left of the image except for google docs. those are the only 3rd party things that could be slowing it down.

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