Retrieving a lost gmail?

[Mhmd]

Ok so here is the story:

My uncle has a xiaomi android phone and he did a factory reset to it because he got one of these fake "your phone has 4 viruses" ads, but now he realized that he lost his pictures, phone contacts, and most importantly his Gmail account.

I've tried using FonePaw but it's honestly bullshit.

Does anyone know how can I get his files back (if there is a way to get them back) including his account in a safe way and possibly without rooting?

 

Note: he own a xiaomi mi a1

 

- thank you

[keskparane]

First thing I would do is log into google on the web and check how much of what he needs is saved.

I would expect all his contacts to already be there.

He may also have a phone backup on google drive.

He may or may not have also saved his photos to the cloud.

Worth checking.

[Mhmd]

Just now, keskparane said:

First thing I would do is log into google on the web and check how much of what he needs is saved.

I would expect all his contacts to already be there.

He may also have a phone backup on google drive.

He may or may not have also saved his photos to the cloud.

Worth checking.

well thats exactly why I need to recover his gmail... so I can lop into google photos and other apps to get the data back.

[Firewrath9]

how did he forget his password

also use the recovery email/phone

[AlexanderG]

2 minutes ago, Mhmd said:

well thats exactly why I need to recover his gmail... so I can lop into google photos and other apps to get the data back.

Sorry for the stupid question, but is he logged into that same Gmail elsewhere? If he is, then you can get the data back

[Mhmd]

1 minute ago, Firewrath9 said:

how did he forget his password

also use the recovery email/phone

he had two account on his phone, he claims that one of them had all the data which was the secondary one (The lost one) however he still remembers the primary one, we logged into the primary one but there is no data in it only half of his contacts and 2 pictures on google photos

[Mhmd]

3 minutes ago, F1PlayBG said:

Sorry for the stupid question, but is he logged into that same Gmail elsewhere? If he is, then you can get the data back

no he didn't  he isn't a tech person he only has a single phone

[AlexanderG]

Just now, Mhmd said:

no he didn't  he isn't a tech person he only has a single phone

Oh... well then, you are kinda screwed, cause I don't know a way to get back an account which was used on only 1 device. I'm gonna do some research, though, and if I find something I'm gonna tell you.

[keskparane]

So he doesn't remember the second accounts address?

 

If so would he have used it to send any emails or anything to anyone he can think of? They would have the address. Then attempt recovery.

[AlexanderG]

2 minutes ago, F1PlayBG said:

Oh... well then, you are kinda screwed, cause I don't know a way to get back an account which was used on only 1 device. I'm gonna do some research, though, and if I find something I'm gonna tell you.

Wait, now I remembered, did he add his phone number as a recovery option?