SSD not showing up in BIOS but does on Windows

[dextro123]

I recently purchased an Acer aspire E5-576-392H Laptop and bought an ADATA SU800 M.2 SSD to install and use as my boot drive.

https://www.amazon.com/gp/product/B01M9K0N8I/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

https://www.amazon.com/gp/product/B079TGL2BZ/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

 

My original plan was to temporarily remove the HDD then install the ssd and install windows from a usb. However, The HDD had a mounting bracket surrounding it and I was not sure how to remove the HDD without damaging it. So I decided to migrate windows from the existing HDD to the SSD using easeus. It copied everything over but when I went into the BIOS to select the SSD as the boot drive it did not show up. The only drive that shows up is the HDD. The SSD shows up in the control panel and in disk management but I am not sure how to get it to display in the BIOS. I have tried disabling the secure boot, and the SATA ports are enabled and everything. I never went into the disk management and hit format drive. So I just did that which wiped everything on it (which is fine), but it is still not showing up in the BIOS. Do I HAVE to remove the hdd for the BIOS to recognize the SSD?

Any help would be greatly appreciated. 

[Rainbow Dash]

All you gotta do is disable secure boot, which you already did. Then do a rebuild of the boot manager by going into the advance menu by clicking on the Windows start menu then holding on to the Shift key click on the power icon and hit restart (Make you hold shift while hitting restart). Then Windows will take you to a menu, click on Troubleshoot ,then Advance Options, and then click on Command Prompt. You will then see the cmd open up, then type "bootrec /ScanOS" (without the quotes), it will then scan for your Windows 10 installation, it should show up saying that there are 2 or 1 installations found, if there are none found then you might have to clone it again. From there type in "bootrec /RebuildBCD" and it should ask if you want to add the new entry into the bcd, type y to add it in and you should be able to boot from that disk.

[seagate_surfer]

Hello dextro123, 

 

If after troubleshooting your unit you still have problems you may have a defective piece of equipment, it is definitely not normal that a drive appears in Windows but it doesn't in BIOS.

[dextro123]

On 8/17/2018 at 2:07 PM, Rainbow Dash said:

All you gotta do is disable secure boot, which you already did. Then do a rebuild of the boot manager by going into the advance menu by clicking on the Windows start menu then holding on to the Shift key click on the power icon and hit restart (Make you hold shift while hitting restart). Then Windows will take you to a menu, click on Troubleshoot ,then Advance Options, and then click on Command Prompt. You will then see the cmd open up, then type "bootrec /ScanOS" (without the quotes), it will then scan for your Windows 10 installation, it should show up saying that there are 2 or 1 installations found, if there are none found then you might have to clone it again. From there type in "bootrec /RebuildBCD" and it should ask if you want to add the new entry into the bcd, type y to add it in and you should be able to boot from that disk.

Sorry for the late reply. Thanks for the help. However, I tried doing everything you said and initially it did not find any installations so I cloned it again. When i scanned again it showed up 1 installation but it was the D drive (the dvd drive) on the computer and not the ssd. I am not sure what to try next.

[seagate_surfer]

Don't worry about the letter, it gets assigned automatically but if you want to change it go to Disk Management, right-click or tap-and-hold on the desired drive and then choose the Change Drive Letter or Paths... option from the pop-up menu and choose a different letter, click OK.

 

[dextro123]

What I ended up doing was removing the HDD and then installing the M.2 SSD and booting from a USB to install windows. Then when I reinstalled the hard drive it recognized both drives and I was able to select the boot order. Thanks for the help.

[ImpossibleMediaGroup]

Do a bios flach update

 

[seagate_surfer]

On ‎9‎/‎6‎/‎2018 at 1:10 PM, dextro123 said:

What I ended up doing was removing the HDD and then installing the M.2 SSD and booting from a USB to install windows. Then when I reinstalled the hard drive it recognized both drives and I was able to select the boot order. Thanks for the help.

You are welcome! I am happy to hear that you finally managed to get the problem resolved, good luck with the new drive...