Please help me

[Triston Persad]

http://prntscr.com/ki5cpc

 

This is very annoying I keep getting this error on my screen if I close it, it just reopens itself can someone please tell me how to fix this and can you please say it in a simple way so that I can understand because I'm new to these kinds of things. 

[sjk]

take a look at this

 

https://support.microsoft.com/en-us/help/2487426/an-application-error-occurs-in-x86-based-applications-or-services-when

[Triston Persad]

I've tried that it does not work because I have already installed that update to my laptop.