logitech g430 problem

[R1CKER]

hello

so me and my friend bought the same headset the logitech g430 it came with a usb adapter but we both plugged it in with the two 3.5 jacks

but the problem is we both plugged it in and the sound works fine but when i try using my mic it sounds shitty but if my friend uses it it sounds beautiful.

 

also if i plug the 3.5 jacks into my motherboard there opens a realtek audio program with some settings.

and on my friends pc it shows logitech g430 in the audio setting but on my pc it shows realtek audio

im using the msi tomahawk z370  motherboard

 

i hope you can help me with this because i really want to play some games with my friends without them saying that my mic sound shitty

 

 

 

[ZacoAttaco]

We'll probably need to know what motherboard you're running. It sounds like your friend and you are running different motherboards with different on board sound. This could explain a difference in quality between machines.

[R1CKER]

14 minutes ago, ZacoAttaco said:

We'll probably need to know what motherboard you're running. It sounds like your friend and you are running different motherboards with different on board sound. This could explain a difference in quality between machines.

im using the msi z370 tomahawk and my friend is using the MSI Z270 Tomahawk

[ZacoAttaco]

Ok, seems like they are running the same Realtek® ALC892 Codec ports so it's not that. I would recommend downloading the Logitech Gaming Software tool online, from Logitech's website. This could help with drivers and your computer recognising it better. Let me know how you go.

 

[R1CKER]

40 minutes ago, ZacoAttaco said:

Ok, seems like they are running the same Realtek® ALC892 Codec ports so it's not that. I would recommend downloading the Logitech Gaming Software tool online, from Logitech's website. This could help with drivers and your computer recognising it better. Let me know how you go.

 

so i installed the logitech gaming software but it only shows my logitech webcam not my headset. and i think thats because in my audi settign it only shows realtek audio

[ZacoAttaco]

Ok, so what audio jacks are you plugging into? What colour is the microphone plugged into?

[R1CKER]

12 hours ago, ZacoAttaco said:

Ok, so what audio jacks are you plugging into? What colour is the microphone plugged into?

[ZacoAttaco]

Just did some research and that is the correct audio ports.

 

Have you tried downloading the specific Logitech G430 Drivers from the address below? It says it fixes issues with mic clarity.

http://support.logitech.com/en_us/product/g430-7-1-surround-sound-gaming-headset/downloads#

[R1CKER]

21 hours ago, ZacoAttaco said:

Just did some research and that is the correct audio ports.

 

Have you tried downloading the specific Logitech G430 Drivers from the address below? It says it fixes issues with mic clarity.

http://support.logitech.com/en_us/product/g430-7-1-surround-sound-gaming-headset/downloads#

already had it installed but now the mic and sound work but it still doesnt show logitech but still realtek high defintion audio

but if i want the mic to work i need to boost it in the settings and there is a lot of noise and it sounds bad 

 

[ZacoAttaco]

Can you try any other headphones on your PC to see if it happens with every set of headphones or just the G430?

[R1CKER]

7 minutes ago, ZacoAttaco said:

Can you try any other headphones on your PC to see if it happens with every set of headphones or just the G430?

i tried my old headset but it still shows it as realtek audio and there is some weird noise on the background 

[ZacoAttaco]

6 minutes ago, R1CKER said:

i tried my old headset but it still shows it as realtek audio and there is some weird noise on the background 

So in that case, it sounds like it's an issue with your own drivers or motherboard. Have you downloaded the drivers of this site?

http://www.realtek.com.tw/Downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3

[R1CKER]

6 minutes ago, ZacoAttaco said:

So in that case, it sounds like it's an issue with your own drivers or motherboard. Have you downloaded the drivers of this site?

http://www.realtek.com.tw/Downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3

i installed these drivers https://www.msi.com/Motherboard/support/Z370-TOMAHAWK#down-driver&Win10 64 the onboard audio 

 

 

i tried the my old headset again and now it shows up as triton ax 180 

but my logitech g430 still shows up as realtek audio

[ZacoAttaco]

See if this helps you out:

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/headset-microphone-does-not-work-at-all/7e775714-21c8-4bf6-911d-b6d18c71491f?ranMID=24542&ranEAID=je6NUbpObpQ&ranSiteID=je6NUbpObpQ-KfS4JmmE7Kstb2UInVykZA&epi=je6NUbpObpQ-KfS4JmmE7Kstb2UInVykZA&irgwc=1&OCID=AID681541_aff_7593_1243925&tduid=(ir_SzSVe0T4GzKiT7E3bTWXLw-PUkjViF2BPxEM0s0)(7593)(1243925)(je6NUbpObpQ-KfS4JmmE7Kstb2UInVykZA)()&irclickid=SzSVe0T4GzKiT7E3bTWXLw-PUkjViF2BPxEM0s0

 

I also have this same headset, just double check the volume and mic isn't muted, it's happened to me in the past.

 

Not sure if you already have but I'd suggest installing both sets of drivers on that MSI page you linked me to.

[R1CKER]

11 minutes ago, ZacoAttaco said:

See if this helps you out:

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/headset-microphone-does-not-work-at-all/7e775714-21c8-4bf6-911d-b6d18c71491f?ranMID=24542&ranEAID=je6NUbpObpQ&ranSiteID=je6NUbpObpQ-KfS4JmmE7Kstb2UInVykZA&epi=je6NUbpObpQ-KfS4JmmE7Kstb2UInVykZA&irgwc=1&OCID=AID681541_aff_7593_1243925&tduid=(ir_SzSVe0T4GzKiT7E3bTWXLw-PUkjViF2BPxEM0s0)(7593)(1243925)(je6NUbpObpQ-KfS4JmmE7Kstb2UInVykZA)()&irclickid=SzSVe0T4GzKiT7E3bTWXLw-PUkjViF2BPxEM0s0

 

I also have this same headset, just double check the volume and mic isn't muted, it's happened to me in the past.

 

Not sure if you already have but I'd suggest installing both sets of drivers on that MSI page you linked me to.

ok so my friend just brought his usb adapter from his headset cus he doesnt use it, i plugged it in with the usb and now the there is no background noise and the sound works perfect only the mic sound a bit shitty.
and now it shows up like this (photos) instead of realtek audio.

 

 

[ZacoAttaco]

10 minutes ago, R1CKER said:

i plugged it in with the usb and now the there is no background noise and the sound works perfect only the mic sound a bit shitty.

Did you buy yours new? Because every G430 (Blue coloured headset) comes with a USB adapter that takes both mic and audio in, I just assumed you didn't want to use it. That's what I use.

 

So it's improved but there's still a difference between the quality between your friends computers? How are you testing the microphone by the way?

[R1CKER]

7 minutes ago, ZacoAttaco said:

Did you buy yours new? Because every G430 (Blue coloured headset) comes with a USB adapter that takes both mic and audio in, I just assumed you didn't want to use it. That's what I use.

 

So it's improved but there's still a difference between the quality between your friends computers? How are you testing the microphone by the way?

im testing my mic with audacity. my friend told me my mic sounds ok with the usb adapter so im gonna keep using that for now its just weird that the 2 cables dont work for me

[ZacoAttaco]

50 minutes ago, R1CKER said:

im testing my mic with audacity. my friend told me my mic sounds ok with the usb adapter so im gonna keep using that for now its just weird that the 2 cables dont work for me

Ok dude, sorry I couldn't help out more, audio/mic stuff can be tricky to diagnose. Glad you got it sorted though

[R1CKER]

10 hours ago, ZacoAttaco said:

Ok dude, sorry I couldn't help out more, audio/mic stuff can be tricky to diagnose. Glad you got it sorted though

thx for helping me 

i lowered my mic volume a bit and my frieds told me it sounds better so im happy with it for now 

maybe in the future ill just get a studio mic