threadripper Threadripper built freezes

[turass]

Hello everyone,

 

I am a VFX Artists. I mostly work with rendering and compositing so for that obvious reason I was totally excited about building a Threadripper rig. So, I build my system with Gigabyte Aorus Gaming 7 and 1950x. I was using for a month then suddenly one day the system freeze and I had to force restart my system. Then I researched it for possible troubleshooting. People talking about high bus speed RAM. So, I upgraded my RAM from 2400 bus to 3200 bus still no luck. My rig still freezes without any working and with acceptable temperature. Guys, please help me with this problem. I can not understand what is wrong here. I am guessing it's a motherboard issue. Below, i have attached some images when my PC freezes and also my whole configuration. Looking forward to you guys. 


   
     Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)     
      System Manufacturer: Gigabyte Technology Co., Ltd.
             System Model: X399 AORUS Gaming 7
                     BIOS: F2 (type: UEFI)
                Processor: AMD Ryzen Threadripper 1950X 16-Core Processor  (32 CPUs), ~3.4GHz
                   Memory: 16384MB RAM G.skill TridentZ 3200 bus
      Available OS Memory: 16282MB RAM
                Page File: 6240MB used, 12985MB available
              Windows Dir: C:\Windows
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported

image 1 - PC_freeze during Nuke rendering

image 2 - temp and pc usage during Nuke rendering

image 3 - pc_freezes during stress test

 

 

[TheGlenlivet]

My freezing issues were with RAM.  Memtest86 run 8x on all tests found the problem and I RMA'd the RAM for new DIMMS that fixed my issue.  I don't know that this is the same thing, but since the RMA I have had no freezing in full load extended use, normal use or games.

[turass]

I was using 2 RAM DIMMs. Now I am using only one RAM slot. The system does not start in any other DIMMs. so switching to another DIMMs is not a option here. 

[TheGlenlivet]

15 minutes ago, turass said:

I was using 2 RAM DIMMs. Now I am using only one RAM slot. The system does not start in any other DIMMs. so switching to another DIMMs is not a option here. 

No, I don't mean to swap them, I mean test them with this -

https://www.memtest86.com/

Also, you'll want to add 2 more DIMMS when you get this sorted out so you can use the full power of the 4 channel memory.

[turass]

Ah ok. I will share screenshot here. 

[turass]

Here is the test result. There are no issues with those RAM so far.