I get a Black Screen randomly. Sound cuts out, but pc kinda keeps running?

[joltx]

I have no I dea what happened. I loose the Video Input to my Monitor, the sound cuts away but the Fans and LEDS keep running as if nothing happened. This happened more than 4 times now, in a matter of 2 days... I don't know if it is the CPU, motherboard, RAM, GPU or PSU. And it scares the shit out of me, as the CPU, Motherboard and RAM ar brand new. I bought it a couple of days ago. 

Specs:

CPU: AMD Ryzen 7 2700x 

RAM: Gskill 3200 MHZ Trident Z

mobo: Asus x470-F

PSU: RM 550X

GPU: Gygabyte 1070 g1 gaming

I hope you guys can help me. 

[CerberusFlame99]

Do you have to restart the PC to get it back up?

[joltx]

1 minute ago, CerberusFlame99 said:

Do you have to restart the PC to get it back up?

I have to unplug it, or flip the switch on the psu...  but yes it will run again after wards

[CerberusFlame99]

1 minute ago, RoccoRiu5960 said:

I have to unplug it, or flip the switch on the psu...  but yes it will run again after wards

hmm try reinstalling the graphics driver. Also try using a different port on your GPU and see if the problem persists.

[joltx]

2 minutes ago, CerberusFlame99 said:

hmm try reinstalling the graphics driver. Also try using a different port on your GPU and see if the problem persists.

So you think it's the gpu and not the cpu? As the entire system is unresponsive. It's not like the only thing not working is the video. The sound cuts out too. 

[CerberusFlame99]

Yeah. Thats the best place to start troubleshooting. its not like youre BSODing so it sounds like your gpu is just crashing or something. Is your system overclocked at all?

[joltx]

2 minutes ago, CerberusFlame99 said:

Yeah. Thats the best place to start troubleshooting. its not like youre BSODing so it sounds like your gpu is just crashing or something. Is your system overclocked at all?

That's the thing. It runs completely stock. At first I thought it was the OC on the CPU, but now I am just clue less

[CerberusFlame99]

2 minutes ago, RoccoRiu5960 said:

That's the thing. It runs completely stock. At first I thought it was the OC on the CPU, but now I am just clue less

Well have you had any driver updates recently? or any windows updates?

[joltx]

Just now, CerberusFlame99 said:

Well have you had any driver updates recently? or any windows updates?

I reinstalled Windows after I finished building the PC... So I don't think it is a software Problem... But I guess I'll try

[CerberusFlame99]

6 minutes ago, RoccoRiu5960 said:

I reinstalled Windows after I finished building the PC... So I don't think it is a software Problem... But I guess I'll try

if thats the case, try updating the driver as well. i wouldnt put it passed a driver issue. trust me.

[joltx]

4 minutes ago, CerberusFlame99 said:

if thats the case, try updating the driver as well. i wouldnt put it passed a driver issue. trust me.

Ok, will be done... I'll get back to you if it persists.

[joltx]

22 minutes ago, RoccoRiu5960 said:

Ok, will be done... I'll get back to you if it persists.

Ok so I did just that, I am now testing if the problem keeps appearing

[joltx]

2 hours ago, CerberusFlame99 said:

if thats the case, try updating the driver as well. i wouldnt put it passed a driver issue. trust me.

ok it happened again... What could it be?

[0x1e]

1 hour ago, RoccoRiu5960 said:

ok it happened again... What could it be?

Does your PC crash while idling?
Meaning on Youtube, Facebook and so on?

Is there anything you can do to replicate the problem?

[joltx]

4 minutes ago, 0x1e said:

Does your PC crash while idling?
Meaning on Youtube, Facebook and so on?

Is there anything you can do to replicate the problem?

it's after an hour or so. And it happens while ideling or under load...

[0x1e]

18 minutes ago, RoccoRiu5960 said:

it's after an hour or so. And it happens while ideling or under load...

I would run a CPU stress test for a couple of hours and see if it's stable.
Is the RAM configured correctly?

[joltx]

8 minutes ago, 0x1e said:

I would run a CPU stress test for a couple of hours and see if it's stable.
Is the RAM configured correctly?

thing is it's running stock. So it should run

And I have tried Aida 64 wich the pc now reboots after an hour... after a bios flash

[0x1e]

3 minutes ago, RoccoRiu5960 said:

thing is it's running stock. So it should run

And I have tried Aida 64 wich the pc now reboots after an hour... after a bios flash

Go into bios, set the RAM to 2133Mhz and its rated timings and volts.
Turn off AMDs turbo boost (so it always stays at its max frequency).

Go into Windows and make sure you have the AMD power plan enabled (if that's still a thing, if not then use high performance)

 

Run stress test.

[joltx]

16 minutes ago, 0x1e said:

Go into bios, set the RAM to 2133Mhz and its rated timings and volts.
Turn off AMDs turbo boost (so it always stays at its max frequency).

Go into Windows and make sure you have the AMD power plan enabled (if that's still a thing, if not then use high performance)

 

Run stress test.

the ram is runnign at its rated 3200 MHZ with cl14 timings. 

[CerberusFlame99]

26 minutes ago, RoccoRiu5960 said:

the ram is runnign at its rated 3200 MHZ with cl14 timings. 

Sorry I disappeared lol. Fell asleep since I didnt sleep last night. Anyways, did this only start happening after the BIOS update?  If so, is there a way for you to Roll back the BIOS to the previous version? Im just trying to eliminate the possibility of it being a software issue before I say " Well you need an new (Insert Expensive Product HERE) " ya know?

[joltx]

On 6/24/2018 at 8:53 PM, CerberusFlame99 said:

Sorry I disappeared lol. Fell asleep since I didnt sleep last night. Anyways, did this only start happening after the BIOS update?  If so, is there a way for you to Roll back the BIOS to the previous version? Im just trying to eliminate the possibility of it being a software issue before I say " Well you need an new (Insert Expensive Product HERE) " ya know?

I rolled back already... still happening... I think I'll RMA the board, cpu and RAM. Something isn't quite right...

[joltx]

10 hours ago, RoccoRiu5960 said:

I rolled back already... still happening... I think I'll RMA the board, cpu and mobo. Something isn't quite right...

I just saw that there is some Thermal paste in the CPU socket. I have no idea how that got there.