Input lag

[gt1551]

Hey guys, posting for a friend without an account here, figured you could help him out!

 

The pc in question is a prebuilt from HP. The model is Hp omen 870-011ng. Unfortunately the only versions ive found online are in german but here is the amazon link anyway:

https://www.amazon.de/OMEN-870-011ng-i7-6700K-Geforce-Windows/dp/B01NBU75GF

 

The pc has an i7-6700k, a gtx 1070, 16gb of ram, and what appears to be a custom hp motherboard.

 

Now from what he explains I believe the problem is motherboard or system memory related. Maybe when alt tabbing his systems memories is insufficient?

 

He says that whenever he is gaming (and only gaming) it triggers randomly (but especially when he tabs in and out). His mouse freezes for 5 seconds before becoming responsive and then doesn’t work correctly (slows down) until he reboots. Apparently this also affects the keyboard. He has told me he has tried different peripherals in different usb slots.  

 

He disagrees with my motherboard theory claiming it shouldn’t be if it only happens in game, but the RAM theory could be spot on? Would appreciate a second opinion!

 

Thank you in advance for your time guys!

[MattLifewalker]

Sorry your friend is having issues. Does this still occur if you run the games in windowed mode or borderless window? Correct me if i am wrong, but i don't think Windows likes it when you alt-tab out of games.