No ip-configuration

[unlucky-23]

I build a new computer and installed Windows 10 Professional (OEM Key). But the problem is that I can't get a internet connection.

I allready tried to manually put in the IP-adress and the subnetmasker. I also went in to the bios and typed in "netsh winsock reset" and "netsh int ip reset". To no result either.

 

Does anyone know how to solve this problem?

[Dujith]

In device manager does it show the network adapter without any symbol on it? 

When plug in the ethernet cable do the light in the connector work? (if there are lights)

 

Did you try that ethernet cable on a laptop or another computer?

[unlucky-23]

In device manager does it show the network adapter without any symbol on it? 

Yes it only shows the 2 monitors behind each other

 

When plug in the ethernet cable do the light in the connector work? (if there are lights)

Yes they work

 

Did you try that ethernet cable on a laptop or another computer?

Yes the ethernet cable works on my other computer.

[Dujith]

So its making a physical connection, thats good  

Now for the pc itself, when u plug in the ethernet cable do you get a valid ip adress? with gateway and such?

 

 

You can find this when u right click the network icon on the bottom right, select "Network and internet settings" then click "Network center" on the page that opens. Click the ethernet connection that should be on the right after "connections:", in the window that pops up press "details".

 

That should show all this info.

[Cuhi]

Try going to cmd and type “ ipconfig /release “ wait for 5-10 sec and then type “ ipconfig /renew “, I hope that helps