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One some motherboards you need to enable 'SPD Write'.

 

I'm not at my computer at the moment...will give you more details in a bit.

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17 minutes ago, -rascal- said:

One some motherboards you need to enable 'SPD Write'.

 

I'm not at my computer at the moment...will give you more details in a bit.

Thank you very much for the reply! I didn't see anything obvious in BIOS, but I don't know wtf I'm doing pretty much. 

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5 hours ago, Ripper7620 said:

Thank you very much for the reply! I didn't see anything obvious in BIOS, but I don't know wtf I'm doing pretty much. 

 

You can enabled SPD Write through AsRock's A-Tuning Utility, otherwise...

https://www.asrock.com/mb/AMD/X399 Taichi/index.asp#Download

 

If memory servers, the setting should be under:

OC Tweaker >> DRAM Timing Configuration

 

G.Skill also recommends that you have the latest motherboard BIOS installed.

This was their recommendation on their forums for four (4) memory sticks, but should apply to two (2) as well...more or less.

http://www.gskill.us/forum/forum/product-discussion/ddr4/trident-z-rgb/13563-no-control-on-asrock-x399-board-with-amd-version-ram

 

Quote

If you're having trouble with 4 modules of Trident Z RGB on the ASRock X399 Taichi motherboard, please run through the checklist below and make sure you've got everything. On our test system with the ASRock X399 Taichi motherboard with BIOS 2.00 and in Windows 1709, the software detects the modules and is able to run lighting effects, but there may be a specific setup configuration or setting that's causing the no-detect issue.

- Before doing any of these steps, please make sure to uninstall the software by using the *.exe file. And that the modules are in slots A2, B2, C2, D2.

- When the system is turned off, at the very top edge of the motherboard, there is a switch labeled "MOS_PROCHOT1" near the 8-pin power connector. Please make sure this is set to "ON".

- Please reset your BIOS by doing the following:
1. Power off your system, and unplug the power cable
2. Press the CLRC_BTN1 a couple of times on the bottom of the motherboard, next to the power/reset button
3. Plug in the power, and boot. BIOS should be reset to defaults now.

- After booting into Windows, make sure that there are no unidentified or unknown devices in "Device Manager". If there are unknown devices, right click and choose to update the driver. Then with the "search online" option, most system-related drivers can be found.

- Before extracting the installation folder, make sure to "unblock" the zip file before extracting. For extracting, try opening the ZIP file using the Windows Explorer and drag it out of the compressed folder/file.

- Before installing, make sure to execute the installer with admin rights by right clicking on the *.exe file and choose to "Run as admin".

- After installation, restart, and on the next boot, open Task Manager and go to the "Services" tab, and find "LightingService". Right click on this and choose to "Restart" the service.

- Now try open the software, and see if it still gives you the "not detected" error message.

- If the software still doesn't open, please open task manager, and go to the Services tab. With the Trident Z RGB software is installed, please check if "asComSvc" (description is "ASUS Com Service") is present and is running.

If there are any other error messages, feel free to report it here, as there may be other causes.

 

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  • Lian-Li O11 Dynamic EVO XL

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  • EVGA P2 850W + White CableMod cables
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Intel i7-6800K / X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)
Intel i5-4690K / Z97 Rig (Decommissioned)

AMD FX-8350 / 990FX Rig (Decommissioned)

AMD Phenom II X6 1090T / 890FX Rig (Decommissioned)

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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8 hours ago, -rascal- said:

 

You can enabled SPD Write through AsRock's A-Tuning Utility, otherwise...

https://www.asrock.com/mb/AMD/X399 Taichi/index.asp#Download

 

If memory servers, the setting should be under:

OC Tweaker >> DRAM Timing Configuration

 

G.Skill also recommends that you have the latest motherboard BIOS installed.

This was their recommendation on their forums for four (4) memory sticks, but should apply to two (2) as well...more or less.

http://www.gskill.us/forum/forum/product-discussion/ddr4/trident-z-rgb/13563-no-control-on-asrock-x399-board-with-amd-version-ram

 

 

Thank you very much for the feedback, greatly appreciated!

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