USB and RGB issues

[bbgun]

I'm having the weirdest USB issue right now.. here is the build first: https://ca.pcpartpicker.com/list/HvqcCb

 

I initially got the Asus Rampage VI Extreme but it didn't recognize any USB device so had to RMA it at the store, Got the Prime x299 Deluxe instead.

 

Issue 1: Mobo and case USB ports are NOT detecting any wired mouse or keyboard I plug in it, POST says 'NO keyboard detected'. Tried using BIOS Flashback with the dedicated port but no luck, my USB controller must be dead on the mobo. The kicker: When all hope was lost, I tried plugging in my wireless dongle from an old wireless microsoft keyboard and it registered. Interesting. This got me through to the OS, I turned on bluetooth and connected a mouse. Transferred the WiFi driver and I'm in business. Got all drivers from Asus's page and all good, EXCEPT for the USB 3.1 driver (Asmedia USB3.1/3.0 Driver) which said Win10 x64 wasn't supported. Okay... so wired USB mouse/keyboards still don't work. Has anyone seen this? 

 

Issue 2: This Asus Aura Sync software is either garbage like the internet says or I'm not connecting something right. So I should have the Mobo and RAM registering but no luck, I just see the RAM. 

 

Issue 2.5: I have the 805 Infinity's front RGB panel plugged into the 4pin RGB header on the board. Front panel lights up on boot but dims off afterwards. 

 

Issue 3. The CAM software from NZXT is also either garbage or I'm not doing it right. I have 5 fans, the X62, HUE+ and 2 RGB strips on 2 channels. HUE+ and all LEDS light up but CAM detects NOTHING.

 

The thing I suspect is the NZXT internal USB hub. Since the board only has 1 USB 2.0 port, I had to get this to plug in the X62, the Hue+, and case front panel. 

 

Any help would be awesome... thanks in advance!

PS. I noticed after-the-fact my build is extremely similar to Linus' 

 

 

[R3ep3r]

As far as I know, newer motherboards use the same asmedia 3.1 driver but maybe with some little changes made by each manufacturer. I would suggest you  try downloading asmedia 3.1 usb driver from somewhere else than asus and see what is going on. When it comes to the other issues the only thing I could say is that your motherboard is a mess.. and if I were you I would've RMA it again and maybe hope for something better in the end.

[bbgun]

I have a feeling it's the motherboard again too but it seems Windows can't even detect the NZXT Hue+.

[R3ep3r]

8 hours ago, bbgun said:

I have a feeling it's the motherboard again too but it seems Windows can't even detect the NZXT Hue+.

These things should be like plug n play for some reasons. I say that because I recently bought some RGB fans for my PC and the pack, a three pack, is using an external hub for all the fans and each one of them is controlled by that hub, using a phone app. Yeah, I know that sucks but for the price of $35 I am more than pleased with them. You must probably have again(sadly...) a faulty motherboard.