No picture

[FStopDesigns]

Hi there,

one of my Dell P2415Q monitors doesn't show a picture anymore or at least only does it very rarely.

It switches on fine and i get the windwos sound that it's detected and it even shows up it the display settings. Curiously it only shows up with a max resolution of 1920x1080 while it should have a max resolution of 3840x2160.

 

What I've tried so far:

- Turned it off and on again. Didn't work

- Unplugged the power cable at the back and plugged it back in. Didn't work

- Unplugged and plugged back the Displayport cable running to my GPU. Didn't work

- Switched through the different Inputs on the monitor. Then the Montir that didn't show anything before shows a picture and the first one doesn't. I guess of of the DP Outputs on my GPU is broken?

- Switched the cables that connect both monitors to their own DP Output on my GPU. Didn't work

- Updated my GPU Drivers. Didn't work

 

So far im almost out of ideas. The last one I have is that one of the GPU Outputs could be broken but i have no Idea how to make sure it is that before i send it in for an RMA.

 

Any help is welcome

 

[orbitalbuzzsaw]

Change inputs?

[FStopDesigns]

1 minute ago, orbitalbuzzsaw said:

Change inputs?

You mean use HDMI instead of DP?
Then it works but I need the HDMI Output for a different screen already

[orbitalbuzzsaw]

1 hour ago, FSopDesigns said:

You mean use HDMI instead of DP?
Then it works but I need the HDMI Output for a different screen already

Adapter much?

[Glenwing]

58 minutes ago, orbitalbuzzsaw said:

Adapter much?

The monitor's HDMI port is limited to 4K 30 Hz, and there are no HDMI to DisplayPort adapters capable of 4K 60 Hz either.

 

2 hours ago, FSopDesigns said:

- Switched the cables that connect both monitors to their own DP Output on my GPU. Didn't work

What do you mean by this?

 

Have you tried using a different DisplayPort cable?