R9 390 Not Working

[Danny-Travers]

So I've got the Sapphire Nitro X R9 390 and it stops working on the desktop. I boot my pc and about 20-30 seconds into the computer it just crashes. I've tried switching PCI-E lanes and had no luck. without drivers the card goes on endlessly but as soon as they're installed it's screwed. I've tried a different card and it works fine (GTX 770)

 

[Crunchy Dragon]

What condition is the R9 390 in? I remember those ran incredibly hot, it may be that you need to blow out the dust and replace the thermal compound.

[Danny-Travers]

used for about a year and no dust in it at all

 

[Crunchy Dragon]

Just now, Danny-Travers said:

used for about a year and no dust in it at all

Pro tip: quote people when replying to them it's no big deal, but preferred if you do.

 

Hmm. And it suddenly just stopped working? Have you had any problems with it in the past?

[Danny-Travers]

Just now, Crunchy Dragon said:

Pro tip: quote people when replying to them it's no big deal, but preferred if you do.

 

Hmm. And it suddenly just stopped working? Have you had any problems with it in the past?

No problems at all, just started doing it 

[Crunchy Dragon]

Just now, Danny-Travers said:

No problems at all, just started doing it 

Hm. How bizarre, I've never heard of a card just suddenly not working, usually there's some form of events leading up to it. What are the rest of your specs?

[Danny-Travers]

2 minutes ago, Crunchy Dragon said:

Hm. How bizarre, I've never heard of a card just suddenly not working, usually there's some form of events leading up to it. What are the rest of your specs?

Ryzen 5 1600, 8gb Corsair RAM, msi pc mate b350, 

[Crunchy Dragon]

1 minute ago, Danny-Travers said:

Ryzen 5 1600, 8gb Corsair RAM, msi pc mate b350, 

What PSU?

[Danny-Travers]

1 minute ago, Crunchy Dragon said:

What PSU?

Corsair 650w gold certified

 

[Danny-Travers]

1 minute ago, Crunchy Dragon said:

What PSU?

Corsair 650w gold certified

 

[Crunchy Dragon]

Just now, Danny-Travers said:

Corsair 650w gold certified

Interesting. It might be another problem with the Radeon drivers, maybe look for the second-newest ones and see if those work.

[Danny-Travers]

It's been happening for a while so idk when the Old 

Not on my pc don't know how to quote 

[Guest Generallee]

Try installing afterburner and underclocking the card both core and memory just a little bit, see if it becomes stable

[Danny-Travers]

15 hours ago, Generallee said:

Try installing afterburner and underclocking the card both core and memory just a little bit, see if it becomes stable

this did not work

[time2]

how many SSDs and mechanical drives do you use in this pc?

 

[time2]

Danny, are you overclocking?

[Danny-Travers]

 

4 hours ago, time2 said:

how many SSDs and mechanical drives do you use in this pc?

 

 

4 hours ago, time2 said:

Danny, are you overclocking?

1 ssd, and not overclocking

[Danny-Travers]

I can't even underclock it because it doesn't let me in afterburner, no sliders

as well it does not tell me GPU Temp or anything, only usage

 

[time2]

 

I asked these questions because I think either graphics card must be replaced or perhaps even graphics card and power supply. In theory if you are getting pleanty of air flow through your case (you have enough properly placed fans for cool air intake into your case) and all the fans are running properly including any cooling fans on gpu or other components and the filters and inside are kept clean that power supply should be fine. However, electronic parts do wear out over time especially when they tend to create and keep lots of heat applied to the components. Power supplies from all brands and ratings can fail even shortly after being installed being new from the factory. 

Most likely your gpu has failed and will need to be replaced.