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External Hard Disk Corrupted Please Help me

kochimakisuke
By kochimakisuke
in Troubleshooting
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Hi I'm Stephen from the Philippines and I got a problem with my External Hard Disk "Seagate (4TB)". I run chkdsk for my hard disk then while processing suddenly my PC turned off and when it's ON I didn't saw my hard disk. But I can still see it in my Device Manager. And when I open Disk Management, Initialize Disk show up it let me choose for MBR or GPT but when I choose either of two this show up "Virtual Disk Manager - Data error (cyclic redundancy check)" and when I check my External Hard Drive capacity in Disk Management (Disk 1) it's not showing the correct GB capacity (Kindly see the attached Screen shot for details). Can you please help me fixing it? is it still possible to fix without losing any files I got? Thank you very much for your help ..

Device Manager.JPG

Disk Management.JPG

Virtual Disk Manager.JPG

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Run CrystalDiskInfo and check the health of the drive.

Main System: Phobos

AMD Ryzen 7 2700 (8C/16T), ASRock B450 Steel Legend, 16GB G.SKILL Aegis DDR4 3000MHz, AMD Radeon RX 570 4GB (XFX), 960GB Crucial M500, 2TB Seagate BarraCuda, Windows 10 Pro for Workstations/macOS Catalina

 

Secondary System: York

Intel Core i7-2600 (4C/8T), ASUS P8Z68-V/GEN3, 16GB GEIL Enhance Corsa DDR3 1600MHz, Zotac GeForce GTX 550 Ti 1GB, 240GB ADATA Ultimate SU650, Windows 10 Pro for Workstations

 

Older File Server: Yet to be named

Intel Pentium 4 HT (1C/2T), Intel D865GBF, 3GB DDR 400MHz, ATI Radeon HD 4650 1GB (HIS), 80GB WD Caviar, 320GB Hitachi Deskstar, Windows XP Pro SP3, Windows Server 2003 R2

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First thing you do, is make sure the problem, is it the drive or the controller failed.

I would suggest you open the case and pull the drive and plug it in your motherboard sata.

Most of the time case like this is broken controller / case.

Do this if you're out of warranty, if you're still in warranty, return it to be fixed.

 

Just prepare for the worst, you're drive may be broken, and your files are gone forever.

USB powered drive very easy to break, mostly from sudden power lost from bad usb ports.

Initializing the drive will clean / erase everything. Do this as the last resort.

Since your last initialization failed, you're files may still be recovered.

Your focus now is to retrieve as many files as you can, forget about saving the drive.

Use harddisk recovery tools to that support uninitialized drive.

I found one here :

https://datarecovery.wondershare.com/harddrive-recovery/recover-data-from-uninitialized-disk.html

or here 

https://www.easeus.com/storage-media-recovery/external-hard-drive-not-initialized.html

 

 

 

Ryzen 5700g @ 4.4ghz all cores | Asrock B550M Steel Legend | 3060 | 2x 16gb Micron E 2666 @ 4200mhz cl16 | 500gb WD SN750 | 12 TB HDD | Deepcool Gammax 400 w/ 2 delta 4000rpm push pull | Antec Neo Eco Zen 500w

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