A complicated issue.

[jus_joj]

Let me preface this with this:

I purchased a prebuilt computer in 2011. An... Asus... Something. CM6330, I believe? Still has the base MoBo and RAM, but a new HDD and GPU

I've been basically Dr. Frankensteining the computer ever since then, hard drive to expand space and gpu to help me run games. and... I appear to be at a crossroads.

I have a GTX 970, and an i7-3770 CPU, with 8 GB of ram. I've realized that with quite a few games (primarily the borderlands games and newer call of duty games) that my graphics drivers have been constantly crashing, I'd say, once every... 30 minutes or so, of gameplay. My thoughts are that, it isn't just a faulty driver, instead, it's a faulty graphics card, seeing as though my previous two cards, a GT 650, and a GTX 770, have never had this crashing issue.

 

Anyways, I intend to switch from the 970 to a 1070, in the hopes that it will stop the crashing, or at least decrease the amount of crashes I experience. Is this the case, or will I really need to break down and replace literally all my parts just to be able to handle a new card? I really do know nothing about hardware, and I probably will keep it that way. I just want to know what's causing the crashes. Is it a driver, is it a physical thing... The issue only seems to occur when I'm playing certain games, so it's most likely software, but... it might not be?

 

Please help me?

[TurbulentWinds]

3 minutes ago, jus_joj said:

Let me preface this with this:

I purchased a prebuilt computer in 2011. An... Asus... Something. CM6330, I believe? Still has the base MoBo and RAM, but a new HDD and GPU

I've been basically Dr. Frankensteining the computer ever since then, hard drive to expand space and gpu to help me run games. and... I appear to be at a crossroads.

I have a GTX 970, and an i7-3770 CPU, with 8 GB of ram. I've realized that with quite a few games (primarily the borderlands games and newer call of duty games) that my graphics drivers have been constantly crashing, I'd say, once every... 30 minutes or so, of gameplay. My thoughts are that, it isn't just a faulty driver, instead, it's a faulty graphics card, seeing as though my previous two cards, a GT 650, and a GTX 770, have never had this crashing issue.

 

Anyways, I intend to switch from the 970 to a 1070, in the hopes that it will stop the crashing, or at least decrease the amount of crashes I experience. Is this the case, or will I really need to break down and replace literally all my parts just to be able to handle a new card? I really do know nothing about hardware, and I probably will keep it that way. I just want to know what's causing the crashes. Is it a driver, is it a physical thing... The issue only seems to occur when I'm playing certain games, so it's most likely software, but... it might not be?

 

Please help me?

I had a similar problem recently. Can you describe the crashes?

[jus_joj]

1 minute ago, TurbulentWinds said:

I had a similar problem recently. Can you describe the crashes?

So, essentially what'll happen is, the game freezes, then both of my monitors will just turn ENTIRELY GREY for a good second or two. then, my monitors both go black for a moment, before slowly returning back, and the game will have just shut down, with one of two issues. One: the games having reported direct X encountering an error. or two, nothing from the game, just a notification in the corner of my screen reporting that my display drivers stopped responding and have recovered.

[AnalogCanavity]

Bottlenecks?

[TurbulentWinds]

1 minute ago, Zic05 said:

Bottlenecks?

No way with that system.

[AnalogCanavity]

Try updating drivers

 

[jus_joj]

4 minutes ago, Zic05 said:

Try updating drivers

 

tried that. Most updated drivers you can get. Still crashes.

[jus_joj]

Would it help if I included an Open Hardware Monitor log?

OpenHardwareMonitor.Report.txt

[sazrocks]

1. DDU then reinstall drivers

2. What PSU do you have?

[jus_joj]

1 minute ago, sazrocks said:

1. DDU then reinstall drivers

2. What PSU do you have?

What do you mean by DDU? and, I have a 750w corsair PSU, I got it in... 2015

[Woldraxe]

1 minute ago, jus_joj said:

What do you mean by DDU? and, I have a 750w corsair PSU, I got it in... 2015

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

They wanted to check PSU to make sure you had enough power.

 

[jus_joj]

3 minutes ago, Woldraxe said:

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

They wanted to check PSU to make sure you had enough power.

 

are you sure this program is safe, though?

[jus_joj]

also, do i NEED to be in safe mode to use this? My PC has this issue with its bios, or maybe just my mouse and keyboard, where I can't use my keyboard, and my mouse only moves horizontally, so, essentially, I can't do anything in the bios screen, including turning on safe mode.

[Woldraxe]

11 minutes ago, jus_joj said:

are you sure this program is safe, though?

Yes.

8 minutes ago, jus_joj said:

also, do i NEED to be in safe mode to use this? My PC has this issue with its bios, or maybe just my mouse and keyboard, where I can't use my keyboard, and my mouse only moves horizontally, so, essentially, I can't do anything in the bios screen, including turning on safe mode.

No idea -- But that info might be really important! Generally, follow their instructions.

PS: It's usually a good idea to include all relevant information like *My BIOS no longer works correctly* when you're posting about computer problems. Have you tried updating your BIOS?

Edit: Thanks Windows.

 

[jus_joj]

Just now, Woldraxe said:

Yes.

No idea -- But that info might be really important! Generally, follow their instructions.

PS: It's usually a good idea to include all relevant information like *My BIOS no longer works correctly* when you're posting about computer problems. Have you tried updating your BIOS?

Genuinely have no damned idea how to update my BIOS, but I guess I would try that if I knew how.

[Woldraxe]

3 minutes ago, jus_joj said:

Genuinely have no damned idea how to update my BIOS, but I guess I would try that if I knew how.

Open your start menu and type in dxdiag. Hit Enter. If it asks about checking your digital drivers or whatever, hit no. Can you post your System model?

[jus_joj]

I can just send the whole DxDiag window I guess

[PeterPorker3]

1 hour ago, jus_joj said:

Let me preface this with this:

I purchased a prebuilt computer in 2011. An... Asus... Something. CM6330, I believe? Still has the base MoBo and RAM, but a new HDD and GPU

I've been basically Dr. Frankensteining the computer ever since then, hard drive to expand space and gpu to help me run games. and... I appear to be at a crossroads.

I have a GTX 970, and an i7-3770 CPU, with 8 GB of ram. I've realized that with quite a few games (primarily the borderlands games and newer call of duty games) that my graphics drivers have been constantly crashing, I'd say, once every... 30 minutes or so, of gameplay. My thoughts are that, it isn't just a faulty driver, instead, it's a faulty graphics card, seeing as though my previous two cards, a GT 650, and a GTX 770, have never had this crashing issue.

 

Anyways, I intend to switch from the 970 to a 1070, in the hopes that it will stop the crashing, or at least decrease the amount of crashes I experience. Is this the case, or will I really need to break down and replace literally all my parts just to be able to handle a new card? I really do know nothing about hardware, and I probably will keep it that way. I just want to know what's causing the crashes. Is it a driver, is it a physical thing... The issue only seems to occur when I'm playing certain games, so it's most likely software, but... it might not be?

 

Please help me?

have u tried using the computer with the gpu in  a different pci slot?

[jus_joj]

Just now, MineParker101 said:

have u tried using the computer with the gpu in  a different pci slot?

is that even... a thing you can do? what the hell would that even change, the hell?

[Woldraxe]

https://www.asus.com/ae-en/support/Download/14/11/6/8/41/

 

chose the latest one.

[PeterPorker3]

Just now, jus_joj said:

is that even... a thing you can do? what the hell would that even change, the hell?

That is to see if the pci slot is bad, it is a common accurance on older systems than urs, but i just want to see. 

[Woldraxe]

1 minute ago, jus_joj said:

is that even... a thing you can do? what the hell would that even change, the hell?

Yes......

But let's step back here for a second. Is there another computer in your house that isn't a laptop with a powersupply that is 500 watts or highers? (it should be noted, PCI-E malfunctions are also commonly written into the Event Viewer log files.)

[jus_joj]

1 minute ago, Woldraxe said:

Yes......

But let's step back here for a second. Is there another computer in your house that isn't a laptop with a powersupply that is 500 watts or highers? (it should be noted, PCI-E malfunctions are also commonly written into the Event Viewer log files.)

Genuinely have no idea, but the computer downstairs seems to run most games well so I would assume that it does? I'm guessing you're going to suggest that I try to surgery the PCs and see if the other PSU would stop the crashing. but, I can't really do that.

[PeterPorker3]

40 minutes ago, jus_joj said:

What do you mean by DDU? and, I have a 750w corsair PSU, I got it in... 2015

also, out of curiosity, what series is your psu apart of (cx, rmi, ex)?

[jus_joj]

Just now, MineParker101 said:

also, out of curiosity, what series is your psu apart of (cx, rmi, ex)?

It's a CX750M, I believe.