ASUS Q-Code 48 showing

[Wynters]

I have just finished a new build consisting of:

ASUS ROG Crosshair VI Hero motherboard

G.Skill Flare.X 3200 MHz RAM

NZXT Kraken X62 AIO CPU Cooler

Gigabyte AORUS 1080 Ti Graphics Card

 

After checking all my connections it was time to apply power.

Quietly it began and ran through the post codes like a champ. Until it got to 48. Then it stopped and that's where it is staying.

 

The manual does not list a Q-Code of 48 so I'm in the dark on that.

 

I tried checking my graphics card seat and that seems fine. I loosened a bit the cooler on the CPU just to be sure I wasn't applying too much pressure.

I've tried hooking my graphics cable to HDMI1 and to HDMI2 on the graphics card - nothing there changes either.

 

This is a brand new build with brand new parts. The CPU ok light is on at the top of the motherboard and the 48 just stares at me.

 

I have one NVME M.2 512GB SSD, one mSATA SSD card 850 EVO 512 GB, and my primary drive will be the 850 EVO 512GB SSD. Obviously I have yet to install an operating system or even to update the BIOS to the latest version.

 

Does anyone have any suggestions on what the 48 might be or which area I might isolate for this problem? Ideas will be appreciated.

 

THE SOLUTION

I got nothing until I pressed the clear CMOS button and used only one stick of RAM.

Then I updated the BIOS - the original was in there from March of 2017. Kinda old for this board. Took a while to figure that one out.

After updating I adjusted the frequency of the RAM, added all four sticks for a total of 32GB and installed Windows 10 Pro without incident.

So far everything appears to be working.

Tomorrow I tackle the graphics card. I do not expect problems.

 

Thank you all for helping. It really took all the answers to make it work.

Edited November 4, 2017 by Wynters
Am adding the solution to the problem.

[Zmax]

Sorry,small help,found the code,not sure what it mean. Code could be different on your board

 

48 - OEM post memory initialization codes

 

Can you try different memory stick.

 

Quote

Apparently they say that these codes are all valid for every motherboard that has a P67 chipset that run a LGA1155 socket with an AMI Bios.. So im not sure if these are the same for other different motherboards.
 

 

 

 

 

[Zmax]

If you have more then one memory just leave one, then reboot, then try the second one .

[Santo22]

could be a memory compatibility issue. if you have access to another computer, download the latest bios which should be 1701 and put it on a usb then flash the bios from the io panel. hopefully this will help you boot 

[Zmax]

Before doing Bios flash try to get into the Bios and see the numbers.

 

No need to flash it you have the latest one

[johndms]

1 hour ago, Wynters said:

Does anyone have any suggestions on what the 48 might be or which area I might isolate for this problem? Ideas will be appreciated.

It's most likely memory related. Double check your ram is inserted into the correct board slots. On your board, you'll want to put one stick in DIMM_A2, or two sticks in A2, B2. Try one stick in A2, then try the other stick in A2. I've noticed some Ryzen systems take several minutes to make the very first POST. If it powers on, gives it up to 10 minutes before giving up.

 

Other than that, Double check connections like the 8-pin CPU power connector. Re-seat the ram if it's indeed in the right slots. Try pressing the red SAFE_BOOT button. Not entirely sure what it does, though.. but it looks interesting. It couldn't hurt to push the clear cmos button on the back IO, even though you've made no changes.

[johndms]