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Internet Help

SheepForest

Hello, for the past two weeks my internet has been terrible. I have done everything from power cycles to changing hardware. I experience packet loss and have high ping a majority of the time. I called Suddenlink (the main(only) provider of internet in my city) and they said that the line to our house looked fine. Recently some new apartments were built and they use Suddenlink. Can these new apartments be causing my internet to experience difficulties? The Suddenlink engineering that came by suggested upgrading speed. Would this solve my problems?

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Wifi? Yes? There's your problem.

 

On the off chance that the answer is somehow no, please tell us your network layout.

Current LTT F@H Rank: 90    Score: 2,503,680,659    Stats

Yes, I have 9 monitors.

My main PC (Hybrid Windows 10/Arch Linux):

OS: Arch Linux w/ XFCE DE (VFIO-Patched Kernel) as host OS, windows 10 as guest

CPU: Ryzen 9 3900X w/PBO on (6c 12t for host, 6c 12t for guest)

Cooler: Noctua NH-D15

Mobo: Asus X470-F Gaming

RAM: 32GB G-Skill Ripjaws V @ 3200MHz (12GB for host, 20GB for guest)

GPU: Guest: EVGA RTX 3070 FTW3 ULTRA Host: 2x Radeon HD 8470

PSU: EVGA G2 650W

SSDs: Guest: Samsung 850 evo 120 GB, Samsung 860 evo 1TB Host: Samsung 970 evo 500GB NVME

HDD: Guest: WD Caviar Blue 1 TB

Case: Fractal Design Define R5 Black w/ Tempered Glass Side Panel Upgrade

Other: White LED strip to illuminate the interior. Extra fractal intake fan for positive pressure.

 

unRAID server (Plex, Windows 10 VM, NAS, Duplicati, game servers):

OS: unRAID 6.11.2

CPU: Ryzen R7 2700x @ Stock

Cooler: Noctua NH-U9S

Mobo: Asus Prime X470-Pro

RAM: 16GB G-Skill Ripjaws V + 16GB Hyperx Fury Black @ stock

GPU: EVGA GTX 1080 FTW2

PSU: EVGA G3 850W

SSD: Samsung 970 evo NVME 250GB, Samsung 860 evo SATA 1TB 

HDDs: 4x HGST Dekstar NAS 4TB @ 7200RPM (3 data, 1 parity)

Case: Sillverstone GD08B

Other: Added 3x Noctua NF-F12 intake, 2x Noctua NF-A8 exhaust, Inatek 5 port USB 3.0 expansion card with usb 3.0 front panel header

Details: 12GB ram, GTX 1080, USB card passed through to windows 10 VM. VM's OS drive is the SATA SSD. Rest of resources are for Plex, Duplicati, Spaghettidetective, Nextcloud, and game servers.

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Just now, sazrocks said:

Wifi? Yes? There's your problem.

 

On the off chance that the answer is somehow no, please tell us your network layout.

I have a coax line going into my apartment, from there it goes into a modem/router combo from Suddenlink (had my own but swapped out to see if my hardware was bad) into ethernet to the computer.

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Just now, SheepForest said:

I have a coax line going into my apartment, from there it goes into a modem/router combo from Suddenlink (had my own but swapped out to see if my hardware was bad) into ethernet to the computer.

What model is the modem/router combo? The ones ISPs usually give out are crap. And what of your own did you swap it out with?

Current LTT F@H Rank: 90    Score: 2,503,680,659    Stats

Yes, I have 9 monitors.

My main PC (Hybrid Windows 10/Arch Linux):

OS: Arch Linux w/ XFCE DE (VFIO-Patched Kernel) as host OS, windows 10 as guest

CPU: Ryzen 9 3900X w/PBO on (6c 12t for host, 6c 12t for guest)

Cooler: Noctua NH-D15

Mobo: Asus X470-F Gaming

RAM: 32GB G-Skill Ripjaws V @ 3200MHz (12GB for host, 20GB for guest)

GPU: Guest: EVGA RTX 3070 FTW3 ULTRA Host: 2x Radeon HD 8470

PSU: EVGA G2 650W

SSDs: Guest: Samsung 850 evo 120 GB, Samsung 860 evo 1TB Host: Samsung 970 evo 500GB NVME

HDD: Guest: WD Caviar Blue 1 TB

Case: Fractal Design Define R5 Black w/ Tempered Glass Side Panel Upgrade

Other: White LED strip to illuminate the interior. Extra fractal intake fan for positive pressure.

 

unRAID server (Plex, Windows 10 VM, NAS, Duplicati, game servers):

OS: unRAID 6.11.2

CPU: Ryzen R7 2700x @ Stock

Cooler: Noctua NH-U9S

Mobo: Asus Prime X470-Pro

RAM: 16GB G-Skill Ripjaws V + 16GB Hyperx Fury Black @ stock

GPU: EVGA GTX 1080 FTW2

PSU: EVGA G3 850W

SSD: Samsung 970 evo NVME 250GB, Samsung 860 evo SATA 1TB 

HDDs: 4x HGST Dekstar NAS 4TB @ 7200RPM (3 data, 1 parity)

Case: Sillverstone GD08B

Other: Added 3x Noctua NF-F12 intake, 2x Noctua NF-A8 exhaust, Inatek 5 port USB 3.0 expansion card with usb 3.0 front panel header

Details: 12GB ram, GTX 1080, USB card passed through to windows 10 VM. VM's OS drive is the SATA SSD. Rest of resources are for Plex, Duplicati, Spaghettidetective, Nextcloud, and game servers.

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I have currently a Hitron Technologies CGN, but before I had a basic Doscis 3.0 Modem and and Cisco Linksys E2500

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2 minutes ago, SheepForest said:

I have currently a Hitron Technologies CGN, but before I had a basic Doscis 3.0 Modem and and Cisco Linksys E2500

What speed do you currently have?

Current LTT F@H Rank: 90    Score: 2,503,680,659    Stats

Yes, I have 9 monitors.

My main PC (Hybrid Windows 10/Arch Linux):

OS: Arch Linux w/ XFCE DE (VFIO-Patched Kernel) as host OS, windows 10 as guest

CPU: Ryzen 9 3900X w/PBO on (6c 12t for host, 6c 12t for guest)

Cooler: Noctua NH-D15

Mobo: Asus X470-F Gaming

RAM: 32GB G-Skill Ripjaws V @ 3200MHz (12GB for host, 20GB for guest)

GPU: Guest: EVGA RTX 3070 FTW3 ULTRA Host: 2x Radeon HD 8470

PSU: EVGA G2 650W

SSDs: Guest: Samsung 850 evo 120 GB, Samsung 860 evo 1TB Host: Samsung 970 evo 500GB NVME

HDD: Guest: WD Caviar Blue 1 TB

Case: Fractal Design Define R5 Black w/ Tempered Glass Side Panel Upgrade

Other: White LED strip to illuminate the interior. Extra fractal intake fan for positive pressure.

 

unRAID server (Plex, Windows 10 VM, NAS, Duplicati, game servers):

OS: unRAID 6.11.2

CPU: Ryzen R7 2700x @ Stock

Cooler: Noctua NH-U9S

Mobo: Asus Prime X470-Pro

RAM: 16GB G-Skill Ripjaws V + 16GB Hyperx Fury Black @ stock

GPU: EVGA GTX 1080 FTW2

PSU: EVGA G3 850W

SSD: Samsung 970 evo NVME 250GB, Samsung 860 evo SATA 1TB 

HDDs: 4x HGST Dekstar NAS 4TB @ 7200RPM (3 data, 1 parity)

Case: Sillverstone GD08B

Other: Added 3x Noctua NF-F12 intake, 2x Noctua NF-A8 exhaust, Inatek 5 port USB 3.0 expansion card with usb 3.0 front panel header

Details: 12GB ram, GTX 1080, USB card passed through to windows 10 VM. VM's OS drive is the SATA SSD. Rest of resources are for Plex, Duplicati, Spaghettidetective, Nextcloud, and game servers.

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Just now, sazrocks said:

What speed do you currently have?

30 down, 1 up

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Just now, SheepForest said:

30 down, 1 up

What are you using to measure ping/packet loss?

Current LTT F@H Rank: 90    Score: 2,503,680,659    Stats

Yes, I have 9 monitors.

My main PC (Hybrid Windows 10/Arch Linux):

OS: Arch Linux w/ XFCE DE (VFIO-Patched Kernel) as host OS, windows 10 as guest

CPU: Ryzen 9 3900X w/PBO on (6c 12t for host, 6c 12t for guest)

Cooler: Noctua NH-D15

Mobo: Asus X470-F Gaming

RAM: 32GB G-Skill Ripjaws V @ 3200MHz (12GB for host, 20GB for guest)

GPU: Guest: EVGA RTX 3070 FTW3 ULTRA Host: 2x Radeon HD 8470

PSU: EVGA G2 650W

SSDs: Guest: Samsung 850 evo 120 GB, Samsung 860 evo 1TB Host: Samsung 970 evo 500GB NVME

HDD: Guest: WD Caviar Blue 1 TB

Case: Fractal Design Define R5 Black w/ Tempered Glass Side Panel Upgrade

Other: White LED strip to illuminate the interior. Extra fractal intake fan for positive pressure.

 

unRAID server (Plex, Windows 10 VM, NAS, Duplicati, game servers):

OS: unRAID 6.11.2

CPU: Ryzen R7 2700x @ Stock

Cooler: Noctua NH-U9S

Mobo: Asus Prime X470-Pro

RAM: 16GB G-Skill Ripjaws V + 16GB Hyperx Fury Black @ stock

GPU: EVGA GTX 1080 FTW2

PSU: EVGA G3 850W

SSD: Samsung 970 evo NVME 250GB, Samsung 860 evo SATA 1TB 

HDDs: 4x HGST Dekstar NAS 4TB @ 7200RPM (3 data, 1 parity)

Case: Sillverstone GD08B

Other: Added 3x Noctua NF-F12 intake, 2x Noctua NF-A8 exhaust, Inatek 5 port USB 3.0 expansion card with usb 3.0 front panel header

Details: 12GB ram, GTX 1080, USB card passed through to windows 10 VM. VM's OS drive is the SATA SSD. Rest of resources are for Plex, Duplicati, Spaghettidetective, Nextcloud, and game servers.

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Just now, sazrocks said:

What are you using to measure ping/packet loss?

I'll just ping google.com over a period of like 3 minutes and other sites as well.

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9 minutes ago, SheepForest said:

I'll just ping google.com over a period of like 3 minutes and other sites as well.

In that case this is very strange. As long as nothing else is seriously using the network I don't see why you are having these issues.

Current LTT F@H Rank: 90    Score: 2,503,680,659    Stats

Yes, I have 9 monitors.

My main PC (Hybrid Windows 10/Arch Linux):

OS: Arch Linux w/ XFCE DE (VFIO-Patched Kernel) as host OS, windows 10 as guest

CPU: Ryzen 9 3900X w/PBO on (6c 12t for host, 6c 12t for guest)

Cooler: Noctua NH-D15

Mobo: Asus X470-F Gaming

RAM: 32GB G-Skill Ripjaws V @ 3200MHz (12GB for host, 20GB for guest)

GPU: Guest: EVGA RTX 3070 FTW3 ULTRA Host: 2x Radeon HD 8470

PSU: EVGA G2 650W

SSDs: Guest: Samsung 850 evo 120 GB, Samsung 860 evo 1TB Host: Samsung 970 evo 500GB NVME

HDD: Guest: WD Caviar Blue 1 TB

Case: Fractal Design Define R5 Black w/ Tempered Glass Side Panel Upgrade

Other: White LED strip to illuminate the interior. Extra fractal intake fan for positive pressure.

 

unRAID server (Plex, Windows 10 VM, NAS, Duplicati, game servers):

OS: unRAID 6.11.2

CPU: Ryzen R7 2700x @ Stock

Cooler: Noctua NH-U9S

Mobo: Asus Prime X470-Pro

RAM: 16GB G-Skill Ripjaws V + 16GB Hyperx Fury Black @ stock

GPU: EVGA GTX 1080 FTW2

PSU: EVGA G3 850W

SSD: Samsung 970 evo NVME 250GB, Samsung 860 evo SATA 1TB 

HDDs: 4x HGST Dekstar NAS 4TB @ 7200RPM (3 data, 1 parity)

Case: Sillverstone GD08B

Other: Added 3x Noctua NF-F12 intake, 2x Noctua NF-A8 exhaust, Inatek 5 port USB 3.0 expansion card with usb 3.0 front panel header

Details: 12GB ram, GTX 1080, USB card passed through to windows 10 VM. VM's OS drive is the SATA SSD. Rest of resources are for Plex, Duplicati, Spaghettidetective, Nextcloud, and game servers.

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5 minutes ago, sazrocks said:

In that case this is very strange. As long as nothing else is seriously using the network I don't see why you are having these issues.

This is my traceroute

Tracing route to google.com [216.58.218.142]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  suddenlink.net [192.168.0.1]
  2     *        *        *     Request timed out.
  3    21 ms    11 ms    15 ms  173-219-229-76.suddenlink.net [173.219.229.76]
  4    14 ms    16 ms    18 ms  173-219-152-250.suddenlink.net [173.219.152.250]
  5    14 ms    17 ms    12 ms  72.14.202.216
  6     *        *        *     Request timed out.
  7    18 ms    14 ms    16 ms  108.170.238.227
  8    14 ms    12 ms    20 ms  dfw25s08-in-f14.1e100.net [216.58.218.142]

Trace complete.

 

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