STRIX Audio

[Dietrick_K]

a while back i purchased a Asus Strix audio card for my gaming PC. when i installed it, their was an audio output but the audio timing to frames were off by a considerable amount during cut scenes and not as much during game play. In addition to this, the audio would just cut sometimes and then come back on with not fair warning, and the cutting was not very periodic from what i remember. when the most current update was installed i didn't notice a difference in performance or a lack of cutting. i am using Windows 10 and the card was described to be able to be used on windows 10. I'm wondering if the drivers need Adobe or even Java to make them run smoother or if those are really necessary to make the drivers run. in rare cases the computer would crash on start up or during updates when the driver was installed but once i uninstalled it from my computer, the lagging and crashed stopped. i purchased the card in hopes it would take miner stress of the graphics card to allow max performance but so far it is turning out to be a bigger headache and wast of $100 than it is a benefit. if nothing else now i just want it to work so i didn't waste my money on it.

[Valkyrie Lenneth]

i used to have an issue with sound like that it was because my pci-e slot was going in power saving mode due to a power saving mode enabled in the bios ( was turned on by defualt )

 

also it can be ur windows timing :v

[Dietrick_K]

6 minutes ago, Valkyrie Lenneth said:

i used to have an issue with sound like that it was because my pci-e slot was going in power saving mode due to a power saving mode enabled in the bios ( was turned on by defualt )

 

also it can be ur windows timing :v

how did you fix this? is this just a computer setting or is it very specific to the bios settings? 

[Valkyrie Lenneth]

2 minutes ago, Dietrick_K said:

how did you fix this? is this just a computer setting or is it very specific to the bios settings? 

my issue was solved by changing the power saving settings on my pci-e slot in the bios

 

but my card also somtimes aswell just didnt give sound for a few seconds and then it work again like fully cutting out

[Dietrick_K]

1 minute ago, Valkyrie Lenneth said:

my issue was solved by changing the power saving settings on my pci-e slot in the bios

 

but my card also somtimes aswell just didnt give sound for a few seconds and then it work again like fully cutting out

that is exactly what i am having but i cant get it to stop doing it.

[Valkyrie Lenneth]

5 minutes ago, Dietrick_K said:

that is exactly what i am having but i cant get it to stop doing it.

i was just browsing through my board and noticed i can set power saving modes on my pci-e lanes with my board,  dont remember exactly where it is but u probably have it too else ur soundcard wouldnt do that :v

 

i currently cant reboot to check it out :v sry u gotta find it haha    i think it was somthing like dsm link or w/e ( JUST A GUESS ) the name was smt like that lol

[Valkyrie Lenneth]

nevermind i found it in the online manual

 

for my board it was

 

DMI Link ASPM Control [Auto]

Allows you to enable or disable the control of Active State Power Management on SA

side of the DMI Link.

Configuration options: [Auto] [Disabled] [L0s] [L1] [L0sL1]

PEG - ASPM [Disabled]

Allows you to control ASPM support for the PEG device.

Configuration options: [Disabled] [Auto] [ASPM L0s] [ASPM L1] [ASPM L0sL1]

 

 

i set dmi link aspm control to disabled on the lane i had my soundcard

[Dietrick_K]

1 minute ago, Valkyrie Lenneth said:

i was just browsing through my board and noticed i can set power saving modes on my pci-e lanes with my board,  dont remember exactly where it is but u probably have it too else ur soundcard wouldnt do that :v

 

i currently cant reboot to check it out :v sry u gotta find it haha    i think it was somthing like dsm link or w/e ( JUST A GUESS ) the name was smt like that lol

Currently in Bios and don't see anything, I have a H/W monitor but doesn't give power states at all

[Valkyrie Lenneth]

2 minutes ago, Dietrick_K said:

Currently in Bios and don't see anything, I have a H/W monitor but doesn't give power states at all

check last post that was exactly it for me it was in

 

NB PCIe Configuration

 

[Valkyrie Lenneth]

if u gimme ur mobo name i can check manual for u ;p

[Dietrick_K]

3 minutes ago, Valkyrie Lenneth said:

if u gimme ur mobo name i can check manual for u ;p

ASRock z97 extreme6

[Valkyrie Lenneth]

4 minutes ago, Dietrick_K said:

ASRock z97 extreme6

not sure if this but

Package C State Support

Enable CPU, PCIe, Memory, Graphics C State Support for power saving.

 

at cpu  configuration

 

since it mentions PCIe  it might be connected to this one with asrock

 

( still checking around :v )

[Valkyrie Lenneth]

ok i cant find anything else in ur mobo manual other then that,

 

disable package c state support and try again aswell in windows

 

power options

 

advanced power options ( from ur selected profile )

 

make sure that

 

PCIEXPRESS > LINK STATE POWER MANAGEMENT   < is disabled

[Dietrick_K]

2 minutes ago, Valkyrie Lenneth said:

ok i cant find anything else in ur mobo manual other then that,

 

disable package c state support and try again aswell in windows

 

power options

 

advanced power options ( from ur selected profile )

 

make sure that

 

PCIEXPRESS > LINK STATE POWER MANAGEMENT   < is disabled

It was originally turned off but I just turned it on to see if that may help my situation

[Dietrick_K]

5 minutes ago, Valkyrie Lenneth said:

ok i cant find anything else in ur mobo manual other then that,

 

disable package c state support and try again aswell in windows

 

power options

 

advanced power options ( from ur selected profile )

 

make sure that

 

PCIEXPRESS > LINK STATE POWER MANAGEMENT   < is disabled

i also just installed Java onto my computer just encase there was a problem with reading the driver

[Dietrick_K]

1 hour ago, Valkyrie Lenneth said:

ok i cant find anything else in ur mobo manual other then that,

 

disable package c state support and try again aswell in windows

 

power options

 

advanced power options ( from ur selected profile )

 

make sure that

 

PCIEXPRESS > LINK STATE POWER MANAGEMENT   < is disabled

it seems i was able to get the card to work with ought cutting. unsure what the fix was but i did everything that could have been wrong and have no cutting or latency problems that i have been able to notice.