Problem with games freezing

[salatji]

I built my PC last week, didn't have time to do some more excessive gaming sessions. (MSI Gaming Plus X370, Ryzen 5 1600x, trident Z 3200 mhz cl16, G1 Gaming GTX 1070)

 

This weekend finally I had time to test a few games out CoD4, Wolfenstein, World of Tanks, Cities Skylines and CSgo.

 

I tracked the temperature for the games yesterday with HWMonitor, highest the temperatures went yesterday were 70°C. Today I restarted and every game except CoD4 is freezing after some time of gameplay. The game screen freezes (I can still do stuff and the sound keeps going, however the frame is stuck), I can tab in other applications but NEVER can leave the stuck game screen. I can't really check the HWMonitor temperatures because of that inability to change tabs, however I'd say it's not hotter than the PC became yesterday evening during gaming. The freezing only happens when I run games, I can surf in the internet without issues and also do basic office work, so I guess it must be related to "higher" load, however there was no freezing during playing Cod4 (also the game where I reached those peak temperatures...)

 

I did a quick testrun with malewarebytes, it told me there are no problems. 

 

I would love to check the storage devices, I installed a few games on my SSD and some on the HDD, so I don't know if the problem occurs due to damaged storage. BIOS recognizes both correctly, so they should be fine. I also adjusted the speed of the fans to a more aggressive curve to maybe keep the temperature lower.

 

 

I am a bit confused and really could need some help/suggestions how I could fix this problem, any help or suggestions on what to do is appreciated.

 

[Guest]

Did you OC anything?

[MrTiC]

5 minutes ago, salatji said:

I built my PC last week, didn't have time to do some more excessive gaming sessions. (MSI Gaming Plus X370, Ryzen 5 1600x, trident Z 3200 mhz cl16, G1 Gaming GTX 1070)

 

This weekend finally I had time to test a few games out CoD4, Wolfenstein, World of Tanks, Cities Skylines and CSgo.

 

I tracked the temperature for the games yesterday with HWMonitor, highest the temperatures went yesterday were 70°C. Today I restarted and every game except CoD4 is freezing after some time of gameplay. The game screen freezes (I can still do stuff and the sound keeps going, however the frame is stuck), I can tab in other applications but NEVER can leave the stuck game screen. I can't really check the HWMonitor temperatures because of that inability to change tabs, however I'd say it's not hotter than the PC became yesterday evening during gaming. The freezing only happens when I run games, I can surf in the internet without issues and also do basic office work, so I guess it must be related to "higher" load, however there was no freezing during playing Cod4 (also the game where I reached those peak temperatures...)

 

I did a quick testrun with malewarebytes, it told me there are no problems. 

 

I would love to check the storage devices, I installed a few games on my SSD and some on the HDD, so I don't know if the problem occurs due to damaged storage. BIOS recognizes both correctly, so they should be fine. I also adjusted the speed of the fans to a more aggressive curve to maybe keep the temperature lower.

 

 

I am a bit confused and really could need some help/suggestions how I could fix this problem, any help or suggestions on what to do is appreciated.

 

Sounds like GPU driver crash

 

Happend to me alot when i was pushing my gtx 760 oc to the limit 

[salatji]

8 minutes ago, Almostbauws said:

Did you OC anything?

no. full stock. Even the RAM is still running at only 2133 mhz because I didn't really work on anything.

 

3 minutes ago, MrTiC said:

Sounds like GPU driver crash

 

Happend to me alot when i was pushing my gtx 760 oc to the limit 

The only thing I have changed so far in the BIOS is a higher RPM for the case fans.

[toastybrostech]

Maybe try some stress tests on the GPU/CPU and see if they stay stable or experience some issues. Use something like furmark for the GPU to see if you get a constant framerate or experience some stuttering. If that is the case it could be a GPU issue. Something I tried in the past.

[salatji]

11 minutes ago, toastybrostech said:

Maybe try some stress tests on the GPU/CPU and see if they stay stable or experience some issues. Use something like furmark for the GPU to see if you get a constant framerate or experience some stuttering. If that is the case it could be a GPU issue. Something I tried in the past.

I did 1 run with furmark. Highest temp at 1080 was 65ish. Seems normal to me or should I do multiple runs and upload results?

[toastybrostech]

Just now, salatji said:

I did 1 run with furmark. Highest temp at 1080 was 65ish. Seems normal to me or should I do multiple runs and upload results?

I would run furmark on the stress test mode, not benchmark. Try to keep it going for a bit and see if you notice anything off. 

[salatji]

19 minutes ago, toastybrostech said:

I would run furmark on the stress test mode, not benchmark. Try to keep it going for a bit and see if you notice anything off. 

Well, I tried to take a screenshot, it's nowhere to be found. Bascially the temperature increased until it reached 70, toped out there with fanspeed at 60%. avg. FPS were the same as above, lowest were 85 at one point. Duration of the run were 16 minutes. Is this sufficient or should I let it run longer? I saw no point in continuing because the temperature remained the same, however.

[toastybrostech]

2 minutes ago, salatji said:

Well, I tried to take a screenshot, it's nowhere to be found. Bascially the temperature increased until it reached 70, toped out there with fanspeed at 60%. avg. FPS were the same as above, lowest were 85 at one point. Duration of the run were 16 minutes. Is this sufficient or should I let it run longer? I saw no point in continuing because the temperature remained the same, however.

Those temp's really shouldn't be the cause of issues in games. Are you totally sure that in your BIOS you don't have any basic turbo profiles set for the CPU? It just seems strange that a new system with a fresh windows install which I'm assuming you have is locking up in games. 

[salatji]

5 minutes ago, toastybrostech said:

Those temp's really shouldn't be the cause of issues in games. Are you totally sure that in your BIOS you don't have any basic turbo profiles set for the CPU? It just seems strange that a new system with a fresh windows install which I'm assuming you have is locking up in games. 

I haven't changed anything. Also: Saturday I played like 8 hours straight and the highest the temps ever went was 70ish° C. Today the issues started, I don't know why. I'll recheck the CPU setups in bios (I didn't even move to advanced cuz I just wanted to save that for later).

[salatji]

This one only happens occasionaly. It just happened to be all nice bars, sometimes it is all over the place and sometimes it's horizontal.

[salatji]

bump (if there is something like that on the forum)

[Guest]

On 23/10/2017 at 12:32 AM, salatji said:

bump (if there is something like that on the forum)

If you can refund the gpu and change it to a new one. On amazon it is easy. Had to do that to one of my gpu.

[salatji]

2 hours ago, Almostbauws said:

If you can refund the gpu amd change it to a new one. On amazon it is easy. Had to do that to one of my gpu.

Aye, most people I've talked to mentioned that it could be the GPU. Will contact mindfactory what I should do with the card. Thanks for the tip.