Note 8 Overheating

[MrspartanZ11]

Hey guys,

I recently bought the 64gb galaxy note 8 (pre-ordered it) model number SM-N950F/DS. After about 2-3 weeks of use, I noticed that my phone gets very hot under heavy use and also overheats sometimes. Before this, I used the galaxy s7 edge and it never overheated on me... although I am using the note 8 heavier. The phone first overheated when i was using mobile hotspot with 4G+ and recording a hyperlapse while at the same time charging the phone with a QC 3.0 charger (it gave a "phone is too hot to use camera" warning). I record a lot of time-lapses and this has happened to me 2-3 times after about 1-2 hrs of use. Other than that, the phone also overheats when using VR on mobile data. Since my house has pretty crap wifi, I tend to use my mobile data when using the gear VR and it overheats after about 20 minutes of use (overheat warning again) and it quits the VR program. This is extremely annoying as it limits me to using VR for only 15-20 minutes before it becomes unusable. I don't even have anything else on! No location, no wifi, hotspot and not even charging. The gear VR has a charging port on it and god knows how long it would last if I used it. 

 

My question is if any of you who use the Note 8 or s8 have the same problem. Is my device faulty or is it just crap heat management on Samsung's part? Should i send my phone in for warranty repair?

 

Thanks for the help!

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i havent heard of this. i would contact samsung or your carrier. do you have a case on it? try restoring it too. android botnets are a thing rare though

[zxsq]

A couple years ago, I used my note3 for "vr" with a cardboard compatible headset. I would regularly hit 120F+ after an hour, it would get too hot to handle. VR is cpu intensive for phones, higher temps are normal.

 

Mobile hotspot also will cause slight heating in my experience, and adding in timelapse camera and quickcharge doesn't help.

 

Probably just Samsung not designing for your usecase. They are all about the screen size and thickness these days, not performance. You have to remember, phones are basically totally sealed little computers with no active cooling or useful thermal mass (heat spreaders/sinks/pipes) whatsoever, wrapped in glass and plastic (both poor thermal conductors)

[MrspartanZ11]

11 hours ago, Reece Leu said:

i havent heard of this. i would contact samsung or your carrier. do you have a case on it? try restoring it too. android botnets are a thing rare though

I do have a case. I have had some shit experiences with contacting other manufacturers before (Apple and OnePlus) so im hesitant to deal with samsung. How well do they usually honor their warranty? I doubt its anything to do woth software. I barely have 15 apps on this thing.

[MrspartanZ11]

11 hours ago, zxsq said:

A couple years ago, I used my note3 for "vr" with a cardboard compatible headset. I would regularly hit 120F+ after an hour, it would get too hot to handle. VR is cpu intensive for phones, higher temps are normal.

 

Mobile hotspot also will cause slight heating in my experience, and adding in timelapse camera and quickcharge doesn't help.

 

Probably just Samsung not designing for your usecase. They are all about the screen size and thickness these days, not performance. You have to remember, phones are basically totally sealed little computers with no active cooling or useful thermal mass (heat spreaders/sinks/pipes) whatsoever, wrapped in glass and plastic (both poor thermal conductors)

These new phones do seem to get hot more quickly. Its all the damn glass. My plastic S5 barely gets hot under heavy heavy use. Oh the good ol days...

[E_Marks_1]