Im having mic/interface issues

[ThomasBoben]

i have a focusrite 2i4 with a audio technica 2035 mic hooked up to it and my issue is that my 2i4 will randomly restart and my sound through my headphones on my computer will randomly cut out for a few seconds then turn back on ive tried different drivers the same drivers everything

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I've heard about people having issues with the drivers for that thing on the amazon page

[ThomasBoben]

Just now, Ryan_Vickers said:

I've heard about people having issues with the drivers for that thing on the amazon page

thats the only thing it can be is the drivers but ive tried so many different drivers so im kind of lost

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Just now, ThomasBoben said:

thats the only thing it can be is the drivers but ive tried so many different drivers so im kind of lost

Sometimes there isn't a good one

[ThomasBoben]

Just now, Ryan_Vickers said:

Sometimes there isn't a good one

sadly i think you may be right 

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1 minute ago, ThomasBoben said:

sadly i think you may be right 

Yeah I feel terrible basically reenacting this but that's my feeling too

Spoiler

 

[Skanky Sylveon]

Does the focusrite 2i4 receive all of it's power through USB?

[ThomasBoben]

Just now, Cinnabar Sonar said:

Does the focusrite 2i4 receive all of it's power through USB?

yes all power is through usb

[Skanky Sylveon]

Just now, ThomasBoben said:

yes all power is through usb

I have had issues with certain audio equipment before, and the issue was the USB port wasn't adequately powering the device.  While I don't want to get your hopes up, a powered USB hub may solve the issue.

[ThomasBoben]

Just now, Cinnabar Sonar said:

I have had issues with certain audio equipment before, and the issue was the USB port wasn't adequately powering the device.  While I don't want to get your hopes up, a powered USB hub may solve the issue.

ive tried all of my usb ports and all the different types of usb ports i dont think a hub will really help

[Skanky Sylveon]

1 minute ago, ThomasBoben said:

ive tried all of my usb ports and all the different types of usb ports i dont think a hub will really help

Did you use one that had a wire to plug in to a wall outlet as well?

[ThomasBoben]

Just now, Cinnabar Sonar said:

Did you use one that had a wire to plug in to a wall outlet as well?

no i only use it for recording on my computer or talking to friends on my computer ive never tried into a wall and it would be hard to test that because it happens so randomly it can go a few days without happening then randomly happen again

[Skanky Sylveon]

11 minutes ago, ThomasBoben said:

no i only use it for recording on my computer or talking to friends on my computer ive never tried into a wall and it would be hard to test that because it happens so randomly it can go a few days without happening then randomly happen again

That's not what I meant.  I was asking if any of your USB hubs were "powered".

As you can see, this USB hub has two wires coming out.  One for connecting to the computer, and one for connecting to a power outlet.  That's what makes this a "powered" USB hub.  The hub doesn't rely on the computer's USB ports to give the hub power, thus if your computer's USB ports aren't up to snuff (in terms of providing power), these may be a solution.

[ThomasBoben]

1 minute ago, Cinnabar Sonar said:

That's not what I meant.  I was asking if any of your USB hubs were "powered".

As you can see, this USB hub has two wires coming out.  One for connecting to the computer, and one for connecting to a power outlet.  That's what makes this a "powered" USB hub.  The hub doesn't rely on the computers USB ports to give the hub power, thus if your computer's USB ports aren't up to snuff (in terms of providing power), these may be a solution.

i understand what you are saying now is there anyway you can link me to one of these?

[Skanky Sylveon]

2 minutes ago, ThomasBoben said:

i understand what you are saying now is there anyway you can link me to one of these?

This is the one that's in the picture.

https://www.amazon.com/gp/product/B00VDVCQ84/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1

While not cheap, It has helped me with restarting issues on a DAC that I used to own.

 

https://www.amazon.com/gp/product/B00HL7Z46K/ref=oh_aui_detailpage_o08_s01?ie=UTF8&psc=1

This is a cheaper option that I also own.  USB 2.0 only for this one.

 

I can't guarantee that ether of these will fix your problem, but even if they don't work, they are high quality hubs that will give you a lot more ports.

[ThomasBoben]

3 minutes ago, Cinnabar Sonar said:

This is the one that's in the picture.

https://www.amazon.com/gp/product/B00VDVCQ84/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1

While not cheap, It has helped me with restarting issues on a DAC that I used to own.

 

https://www.amazon.com/gp/product/B00HL7Z46K/ref=oh_aui_detailpage_o08_s01?ie=UTF8&psc=1

This is a cheaper option that I also own.  USB 2.0 only for this one.

 

I can't guarantee that ether of these will fix your problem, but even if they don't work, they are high quality hubs that will give you a lot more ports.

thank you so much for your help

[Skanky Sylveon]

4 minutes ago, ThomasBoben said:

thank you so much for your help

No problem.  

 

One more question, if you don't mind.  Are you using a laptop or desktop?

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On 10/3/2017 at 11:34 PM, ThomasBoben said:

thank you so much for your help

I'm really curious to see if this solves your problem.  I've seen everyone complaining about driver issues but it turns out that it's actually just a power delivery issue, that will be very interesting indeed.