Help! Computer not working (read post plz)

[en1gMATIC]

A few days ago I built a computer and it was working fine. Suddenly when I try to turn it on it seems to start booting normally but then the monitor goes to black. Sometimes windows will do the "you computer did not turn on correctly" thing but the problem seems to be with the hardware as the problems persisted and it was unable to boot into safe mode. Also, sometimes there will be a black screen with blue horizontal bars maybe a few mm apart that move up and down

System specs (if this helps at all)-

Ryzen 5 1500x

Biostar X370GTN

MSI GTX 1070 Aero ITX

Mushkin Silverline 2x8 RAM
Silverstone 450w SFX PSU

A random 2TB WD Green I acquired a long time ago

A random disc drive.

 

[Imbellis]

So it doesn't spit out any Blue-screen codes?

Could you try different ram? I don't think that Mushkin ram was on the QVL list. That doesn't mean its the problem - just that it hasn't been tested wtih ryzen.

You can always go through This. Basically make sure you didn't short anything out, that you heard the click when installing RAM and Video Card, etc.

[en1gMATIC]

1 minute ago, Imbellis said:

So it doesn't spit out any Blue-screen codes?

Could you try different ram? I don't think that Mushkin ram was on the QVL list. That doesn't mean its the problem - just that it hasn't been tested wtih ryzen.

You can always go through This. Basically make sure you didn't short anything out, that you heard the click when installing RAM and Video Card, etc.

it was working for several days previously

[en1gMATIC]

2 minutes ago, Imbellis said:

So it doesn't spit out any Blue-screen codes?

Could you try different ram? I don't think that Mushkin ram was on the QVL list. That doesn't mean its the problem - just that it hasn't been tested wtih ryzen.

You can always go through This. Basically make sure you didn't short anything out, that you heard the click when installing RAM and Video Card, etc.

Also no, it doesn't seem to be an issue with windows.

[Imbellis]

Just now, en1gMATIC said:

it was working for several days previously

I had a similar problem with my rig too. It worked for ~12 hours of installing programs / setup - then it failed. And kept failing. In my case it was the RAM.

[en1gMATIC]

Just now, Imbellis said:

I had a similar problem with my rig too. It worked for ~12 hours of installing programs / setup - then it failed. And kept failing. In my case it was the RAM.

I see what you're saying now. Should I swap out the ram with something else? or just take it out and reinstall it?

[Imbellis]

First I'd just try reinstalling - that's the cheaper fix.

Besides that, you may want to post a thread along the lines of asking if other people have used munchkin ram with Ryzen.

Other than that - you should try to ask around and do more research. see if anybody else had a more related problem.

[johndms]

2 minutes ago, en1gMATIC said:

I see what you're saying now. Should I swap out the ram with something else? or just take it out and reinstall it?

If this were happening to me, the first thing I'd do is update bios.  This will help with memory compatibility and other bug fixes.  Second, after bios update, I'd remove everything not essential (which probably isn't much in an itx build).  I'd try just one stick of ram.. in each slot.

 

Are you overclocking at all?  I don't know the specifics of your setup, but if you're overclocking CPU and GPU, I'm wondering if the 450w PSU is enough.  I'd think it'd be cutting it close.

 

If you plug in all your hardware into a Parts List at pcpartpicker.com, it'll give you an estimate of how many watts you can expect the system to consume.  There are other such calculators on the web, as well.

[en1gMATIC]

Just now, johndms said:

If this were happening to me, the first thing I'd do is update bios.  This will help with memory compatibility and other bug fixes.  Second, after bios update, I'd remove everything not essential (which probably isn't much in an itx build).  I'd try just one stick of ram.. in each slot.

 

Are you overclocking at all?  I don't know the specifics of your setup, but if you're overclocking CPU and GPU, I'm wondering if the 450w PSU is enough.  I'd think it'd be cutting it close.

 

If you plug in all your hardware into a Parts List at pcpartpicker.com, it'll give you an estimate of how many watts you can expect the system to consume.  There are other such calculators on the web, as well.

I overclocked the gpu, but that is only applied after startup with afterburner.

I believe that my system was estimated at 315w or something like that

Also, I can't get to the bios

[Imbellis]

I swear - any you may be able to back me up - I've used this link at least twenty times in the past week. I'll try getting something set up(?)

There's already the basic stuff - all that needs to be done is a compiled list. Though that would be a behemoth of a project.

[en1gMATIC]

1 minute ago, Imbellis said:

I swear - any you may be able to back me up - I've used this link at least twenty times in the past week. I'll try getting something set up(?)

link doesn't work?

[Imbellis]

1 minute ago, en1gMATIC said:

link doesn't work?

Sorry mate. Fixed. Same one I sent in my first post.

[RossMadness]

This might still be a Windows problem since it gets far enough into the boot process for Windows to register that it "didn't start correctly". 

 

I would power on and tap F8 repeatedly. From the menu options choose "Disable automatic restart on system failure". Just in case there is a blue screen but it's rebooting before you can see it. If it does hit Blue screen on next boot, it will not restart but instead let you stare at the blue screen as long as you want before your manually restart it. This might shed more light on the problem.

[en1gMATIC]

22 hours ago, RossMadness said:

This might still be a Windows problem since it gets far enough into the boot process for Windows to register that it "didn't start correctly". 

 

I would power on and tap F8 repeatedly. From the menu options choose "Disable automatic restart on system failure". Just in case there is a blue screen but it's rebooting before you can see it. If it does hit Blue screen on next boot, it will not restart but instead let you stare at the blue screen as long as you want before your manually restart it. This might shed more light on the problem.

unfortionately, it only gets this far extremely infrequently and the same problems persist whether it is, just starting up, loading windows, or even in the bios. It is rare that it makes it as far as the first or last option. Additionally, if the power button is tapped after the screen blacks out it will display a black screen with either a thin blue line on the left or the same with the addition of thin horizontal blue lines that are about a few mm apart and move up and down slowly.

[en1gMATIC]

bump