Laptop crashes/stops without warning

[Kasperge]

Hello,

 

since a short time my laptop (an Acer Aspire V Nitro VN7-571G-595Z if i am not mistaking) keeps shutting down/stopping/crashing without a warning of doing so. It has been making noises (expecially when its about to shut down, most of the time a few beeps that sound like when de charger is plugged in/out) Also, when i try to start it up it makes noises like a drive is stuck. When i open task manager it constantly says that the processor is 100%. First it also said that my HDD was overloaded so i tried upgrading it. I bought an SSD and installed it. It seemed to help but now it is getting worse again. When i installed the SSD i completely re-installed my laptop, and it still kept crashing so i think it is my hardware and not a virus, or a software bug. If i dont run heavy programs it doesnt crash that often, but when I play games it almost crashes instantly. The best i can do is play minecraft when i used to play way heavier games. Last time when i tried to start my laptop it even said that windows was not started the right way and i had to restart my laptop again.

My friend says it might be a memory leak.

 

my specs are (according to steam):

 

Computer Information:
    Manufacturer:  Acer
    Model:  Aspire VN7-571G
    Form Factor: Laptop
    No Touch Input Detected

Processor Information:
    CPU Vendor:  GenuineIntel
    CPU Brand:  Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
    CPU Family:  0x6
    CPU Model:  0x3d
    CPU Stepping:  0x4
    CPU Type:  0x0
    Speed:  2195 Mhz
    4 logical processors
    2 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Supported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Supported

Operating System Version:
    Windows 10 (64 bit)
    NTFS:  Supported
    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0

Video Card:
    Driver:  Intel(R) HD Graphics 5500
    DirectX Driver Name:  nvldumd.dll
    Driver Version:  20.19.15.4549
    DirectX Driver Version:  22.21.13.8205
    Driver Date: 11 10 2016
    OpenGL Version: 4.5
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 60 Hz
    DirectX Card: NVIDIA GeForce GTX 850M
    VendorID:  0x10de
    DeviceID:  0x1391
    Revision:  0xa2
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    No SLI or Crossfire Detected
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 13.58" x 7.64" (15.55" diag)
                                            34.5cm x 19.4cm (39.5cm diag)
    Primary Bus: PCI Express 4x
    Primary VRAM: 1024 MB
    Supported MSAA Modes:  2x 4x 8x 

Sound card:
    Audio device: Luidsprekers (Realtek High Defi

Memory:
    RAM:  8106 Mb

 

 

I hope anyone knows what the problem is and how i can fix it. If you need more information please tell me

 

[sazrocks]

What temp is your cpu running at?

[Soarinex]

The beeps can be the mobo telling you a code. Then you can match that with the info on their website.

[Kasperge]

my cpu is not very hot, if it gets the time to warm up a bit it already crashed.

 

[pyrojoe34]

Run an extended windows memory diagnostic and/or memtest86. I'm willing to bet it's bad RAM, most manufacturers have lifetime warranties on RAM so just RMA them if they're bad.