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Ethernet Driver Issues

Kris_Kid
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i helped a friend of mine with a pc build and after he was finished installing windows i showed him how to install his drivers, after a successful install the pc still wont connect to the internet and im running out of solutions to provide him with (i told him to restart, reinstall, try different cables, and try a different driver entirely ) anyone else got any ideas?

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Motherboard model would help

Remember kids, the only difference between screwing around and science is writing it down. - Adam Savage

 

PHOΞNIX Ryzen 5 1600 @ 3.75GHz | Corsair LPX 16Gb DDR4 @ 2933 | MSI B350 Tomahawk | Sapphire RX 480 Nitro+ 8Gb | Intel 535 120Gb | Western Digital WD5000AAKS x2 | Cooler Master HAF XB Evo | Corsair H80 + Corsair SP120 | Cooler Master 120mm AF | Corsair SP120 | Icy Box IB-172SK-B | OCZ CX500W | Acer GF246 24" + AOC <some model> 21.5" | Steelseries Apex 350 | Steelseries Diablo 3 | Steelseries Syberia RAW Prism | Corsair HS-1 | Akai AM-A1

D.VA coming soon™ xoxo

Sapphire Acer Aspire 1410 Celeron 743 | 3Gb DDR2-667 | 120Gb HDD | Windows 10 Home x32

Vault Tec Celeron 420 | 2Gb DDR2-667 | Storage pending | Open Media Vault

gh0st Asus K50IJ T3100 | 2Gb DDR2-667 | 40Gb HDD | Ubuntu 17.04

Diskord Apple MacBook A1181 Mid-2007 Core2Duo T7400 @2.16GHz | 4Gb DDR2-667 | 120Gb HDD | Windows 10 Pro x32

Firebird//Phoeniix FX-4320 | Gigabyte 990X-Gaming SLI | Asus GTS 450 | 16Gb DDR3-1600 | 2x Intel 535 250Gb | 4x 10Tb Western Digital Red | 600W Segotep custom refurb unit | Windows 10 Pro x64 // offisite backup and dad's PC

 

Saint Olms Apple iPhone 6 16Gb Gold

Archon Microsoft Lumia 640 LTE

Gulliver Nokia Lumia 1320

Werkfern Nokia Lumia 520

Hydromancer Acer Liquid Z220

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I had to download the drivers for my Asrock B350 board on a different computer, then copy them only my machine with a flash drive to install before my network adapter worked properly.

 

Basically it would recognize it was connected to gigabit ethernet, but it was completely unable to get an ip address.

 

Once I installed the drivers everything was totally fine.

SFF-ish:  Ryzen 5 1600X, Asrock AB350M Pro4, 16GB Corsair LPX 3200, Sapphire R9 Fury Nitro -75mV, 512gb Plextor Nvme m.2, 512gb Sandisk SATA m.2, Cryorig H7, stuffed into an Inwin 301 with rgb front panel mod.  LG27UD58.

 

Aging Workhorse:  Phenom II X6 1090T Black (4GHz #Yolo), 16GB Corsair XMS 1333, RX 470 Red Devil 4gb (Sold for $330 to Cryptominers), HD6850 1gb, Hilariously overkill Asus Crosshair V, 240gb Sandisk SSD Plus, 4TB's worth of mechanical drives, and a bunch of water/glycol.  Coming soon:  Bykski CPU block, whatever cheap Polaris 10 GPU I can get once miners start unloading them.

 

MintyFreshMedia:  Thinkserver TS130 with i3-3220, 4gb ecc ram, 120GB Toshiba/OCZ SSD booting Linux Mint XFCE, 2TB Hitachi Ultrastar.  In Progress:  3D printed drive mounts, 4 2TB ultrastars in RAID 5.

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Download the following network driver on to a USB disk depending on the OS and then put it in the machine to install the driver

 

Windows 7

http://download.gigabyte.eu/FileList/Driver/mb_driver_lan_realtek_w7_am4.zip

 

Windows 8/8.1

http://download.gigabyte.eu/FileList/Driver/mb_driver_lan_realtek_w8_am4.zip

 

Windows 10

http://download.gigabyte.eu/FileList/Driver/mb_driver_lan_realtek_w10_am4.zip

 

Extract and run the installer on the new Ryzen machine, should then pick up the network interface.  This isn't always detected by default as it depends entirely on the network interface used.  You can check device manager on the machine to verify if drivers are missing or not.

 

Please quote or tag me if you need a reply

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