Both monitors won't work simultaneously ?

[werto165]

Does anyone know why one of my monitors would suddenly stop working? I have one connected with a DVI cable and one with a DP toHDMI cable, I plug in one at a time and both work but if I plug them both in the one connected with the DP to HDMI cable only works ?

This happened after playing PUBG, the game crashed my main monitor the one that's connected with the DP to HDMI cable went into 4:3 mode for some reason and the other monitor didn't do anything. 

 

[Guest]

Sounds like the one monitor is disconnecting the other.

 

Can you go into Display Settings (right click desktop > display settings) and see what the "no signal" monitor looks like? Is it showing up as "disconnected"? If it's "disconnected" try making it "extend this display". Maybe take a screenshot if you can. 

 

Another thing you can try is plug in both monitors and then unplug the power cable of the monitor that has no signal for around 1 minute (give the monitor time to fully shut off) and then plug the power cable back in.

[werto165]

Just now, Celios said:

Sounds like the one monitor is disconnecting the other.

 

Can you go into Display Settings (right click desktop > display settings) and see what the "no signal" monitor looks like? Is it showing up as "disconnected"? If it's "disconnected" try making it "extend this display". Maybe take a screenshot if you can. 

 

Another thing you can try is plug in both monitors and then unplug the power cable of the monitor that has no signal for around 1 minute (give the monitor time to fully shut off) and then plug the power cable back in.

I think it's a driver issue, I can't seem to update my drivers so... god knows. I'll try those though thanks