Pc crash

[Cohen Herbert]

So im a little confused here, my pc crashes randomly because of my graphics card, i have done everything the internet has told me to do to no avail, i swapped out my amd 6850 for a r7 370 For a small but much needed upgrade, when i put it in all was fine till i was watching a video, it randomly crashed, what im confused about is i dont think it is power usage
 

I say this because my old card being the amd 6850 had 2 6 pin connections and my new r7 370 only has 1 six pin, 
it lasts for up to 1 hour before it crashes, its very odd, if anyone could help that would be amazing!

 

Operating System
    Windows 10 Pro 64-bit
CPU
    Intel Core i5 650 @ 3.20GHz    73 °C
    Clarkdale 32nm Technology
RAM
    8.00GB Dual-Channel DDR3 @ 669MHz (9-9-9-24)
Motherboard
    ASRock H55M-LE (CPUSocket)    23 °C
Graphics
    PRI TV (1920x1080@60Hz)
    2048MB ATI AMD Radeon R7 370 Series (Gigabyte)    29 °C
Storage
    59GB SanDisk SDSSDH2064G ATA Device (SSD)    24 °C
    931GB Seagate ST31000528AS ATA Device (SATA)    20 °C
Optical Drives
    No optical disk drives detected
Audio
    USB Audio Class 1.0 and 2.0 DAC Device Driver

 

This is my setup, i need to do this quick otherwise i will crash

 

Also i did uninstall the drivers, completely, but it still crashes, it doesnt crash under load though it crashes randomly at any given time even if it isnt hot, to be on the safe side i went and brought a new psu and it still crashes

 

new psu is a thermal take 750 wat 80 plus bronze

 

I reinstalled windows to no avail either

 

Also now when i plug my old graphics card in it still crashes as well the same as the new one it is really starting to annoy me someone please help

[Cohen Herbert]

this is under no load at all fyi

[Jonathan Lemmens]

14 minutes ago, Cohen Herbert said:

this is under no load at all fyi

73 degrees on a CPU that is running idle seems a little high. Did you do anything to the CPU cooler or its fans when you swapped the GPU? Are the fans spinning at al?

[Cohen Herbert]

That is idle temps yes and i have no clue how to update bios

 

[Cohen Herbert]

Yes it is spinning and it crashed about 10 secs after that post, it seems when it crashes the cpu temp is high

[Cohen Herbert]

i just ran a cpu stress test (prime95) Got it to 87% but it didnt crash.

[Cohen Herbert]

7 minutes ago, Wikiforce said:

Are those idle temps? Your CPU seems to be overheating but i don't know how revelant that is to crashing. Maybe mobo or ram issue. Have you tried updating bios?

That is idle temps yes and i have no clue how to update bios

 

[Jonathan Lemmens]

Ok, if you have thermal paste at home, remove the CPU cooler, clean of all the dust and the old thermal paste and remount it with fresh thermal paste. Then run the test again.

3 minutes ago, Cohen Herbert said:

i just ran a cpu stress test (prime95) Got it to 87% but it didnt crash.

What do you mean by 87%? 

[Cohen Herbert]

Just now, Jonathan Lemmens said:

Ok, if you have thermal paste at home, remove the CPU cooler, clean of all the dust and the old thermal paste and remount it with fresh thermal paste. Then run the test again.

What do you mean by 87%? 

sorry shouldve clarified, 87 C, also will do thanks, i dont have any on me does toothpaste work :')?

 

[Cohen Herbert]

it is currently at only 41-46 C

[Cohen Herbert]

so it just crashed now its idle is 61 and going up after i turned it on, it crashed after i went to open youtube, like as if it cant load the vibrant colours 

[Jonathan Lemmens]

3 minutes ago, Cohen Herbert said:

sorry shouldve clarified, 87 C, also will do thanks, i dont have any on me does toothpaste work :')?

 

It would probably work, but I wouldn't take the chance. Toothpaste is likely electrically conductive and could short out your mobo. Get some proper thermal paste asap.

 

What happens when it crashes? Do you get a BSOD, Windows freezes, PC just turns of?

[Cohen Herbert]

1 minute ago, Jonathan Lemmens said:

It would probably work, but I wouldn't take the chance. Toothpaste is likely electrically conductive and could short out your mobo. Get some proper thermal paste asap.

 

What happens when it crashes? Do you get a BSOD, Windows freezes, PC just turns of?

just completely turns of no noise no nothing just dead

[Jonathan Lemmens]

Just now, Cohen Herbert said:

just completely turns of no noise no nothing just dead

That sounds like a failing PSU. You said you just got a new one, so it might also be your mobo shitting itself.

Also is the R7 370 used or bought new? You could put your old GPU back in for a while and see if the crashes still happen, if not the 370 may be broken.

[Cohen Herbert]

1 minute ago, Jonathan Lemmens said:

That sounds like a failing PSU. You said you just got a new one, so it might also be your mobo shitting itself.

Also is the R7 370 used or bought new? You could put your old GPU back in for a while and see if the crashes still happen, if not the 370 may be broken.

Old one is the same still crashes, the new one is used but its of a mate, nothing wrong with it at all
also i cannot update my bios because there is no further updates for it in windows 10 only windows 7

 

[Cohen Herbert]

IF its the mobo that will suck cause ill have to get a new cpu and some new ram possibly 

[Cohen Herbert]

and a new cooler

[Cohen Herbert]

3 minutes ago, Jonathan Lemmens said:

That sounds like a failing PSU. You said you just got a new one, so it might also be your mobo shitting itself.

Also is the R7 370 used or bought new? You could put your old GPU back in for a while and see if the crashes still happen, if not the 370 may be broken.

also i got that psu today, brand brand new works perfectly it is the same one my mate had that he used with that card

[Jonathan Lemmens]

Sounds like you pretty much ruled out everything but the mobo, CPU and RAM. Of these three, the mobo usually dies first.

Lowering temps overall may help it survive a little longer, though I would start to look for a more permanent solution.

If you're still happy with the performance of this PC you could try to look for a cheap used mobo, but depending on where you live that may be difficult for a 1156 socket. Otherwise start saving for a platform upgrade.

[Cohen Herbert]

14 hours ago, Jonathan Lemmens said:

Sounds like you pretty much ruled out everything but the mobo, CPU and RAM. Of these three, the mobo usually dies first.

Lowering temps overall may help it survive a little longer, though I would start to look for a more permanent solution.

If you're still happy with the performance of this PC you could try to look for a cheap used mobo, but depending on where you live that may be difficult for a 1156 socket. Otherwise start saving for a platform upgrade.

Getting new mobo cpu and ram tomorrow will get back to u