BSOD on boot (Windows 10)

[Jack Kaye Pc Gamer]

When booting my granddads pc the computer blue screens with the error 'critical process died', gone through all the options in the advanced options and even tried the reinstall but keep personal files but even that says it cant be done. Also tried command prompt with the line 'sfc scannow' which completes to 100% but then gives me the error 'windows resource protection could not perform the requested operation'. Tried to restore to previous points aswell but with no luck. Anyone know what can be done or does it need to be a fresh install of windows.

[The Sloth]

5 minutes ago, Jack Kaye Pc Gamer said:

does it need to be a fresh install of windows.

that would be your best option, try to get a cheap SSD as your boot drive 

[Ebajgora98]

If the Hard drive is easily accessible you could remove the hard drive and plug it into another PC to salvage some of the files on it should they are really important. Obviously this can only be done if the files aren't corrupted. Once you've done that proceed with a fresh install, and if you had managed to transfer any files, you can copy them back over using a usb drive or something.

[Jack Kaye Pc Gamer]

44 minutes ago, Ebajgora98 said:

If the Hard drive is easily accessible you could remove the hard drive and plug it into another PC to salvage some of the files on it should they are really important. Obviously this can only be done if the files aren't corrupted. Once you've done that proceed with a fresh install, and if you had managed to transfer any files, you can copy them back over using a usb drive or something.

im guessing windows on that drive wont mess with my windows on my pc?

[Ebajgora98]

1 hour ago, Jack Kaye Pc Gamer said:

im guessing windows on that drive wont mess with my windows on my pc?

No it won't mess with windows on your PC, if you plug it in directly using a SATA cable on the motherboard, just go into the bios and boot from your regular drive that has your windows install. Once your in windows goto My computer (win 7) or This PC (win 8 and up), and your grandad's drive should appear there. 

 

P.s. sorry for the late reply

[Jack Kaye Pc Gamer]

1 hour ago, Ebajgora98 said:

No it won't mess with windows on your PC, if you plug it in directly using a SATA cable on the motherboard, just go into the bios and boot from your regular drive that has your windows install. Once your in windows goto My computer (win 7) or This PC (win 8 and up), and your grandad's drive should appear there. 

 

P.s. sorry for the late reply

done, copied all the files over onto my pc now to fresh install windows