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H100i v2 Problem

Hey guys, my friend's H100i v2 seems not to cool his CPU. He can hear the coolant pumping and the fans are running. Any clues?

 

Specs:

i7-6700

ASUS ROG STRIX 1080Ti

ASUS Maximus IX Hero

EVGA 600B

2TB HDD

120GB Samsung SSD

eJwVzEEOhCAMQNG7cACKlM4Yb0OQIBOZElpXxrury_8W_zTH2M1iNtUuC8BaJfFYrSiPWLItzGXPsVexiRtE1Zi2lv8q4OfJk0Oi6fshfAIBvcNAsyPy-HAIDmp7N79ezHUDvGYhsw.jpg

Skyggeis Specs:

 

CPU: Intel Core i7-6700K 4.0GHz Quad-Core Processor

CPU Cooler: CRYORIG H5 Ultimate 76.0 CFM CPU Cooler  
Motherboard: MSI Z170A SLI PLUS ATX LGA1151 Motherboard
Memory: Corsair Vengeance LPX 16GB (2 x 8GB) DDR4-3000
Storage: Samsung 850 EVO 250GB 2.5" Solid State Drive 
Storage: Western Digital Caviar Blue 1TB 3.5" Hard Drive 
Video Card: Zotac GeForce GTX 1070 8GB AMP! Extreme
Case: Phanteks ECLIPSE P400S ATX Mid Tower Case Satin Black
PSU: Corsair RMx 750W 80+ Gold Certified Fully-Modular PSU
WiFi Card: Gigabyte GC-WB867D-I REV 4.2
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Other: Coolermaster VGA Holder
Other: Phanteks LED Strip 1M
Other: Phanteks Fan Splitter

Monitor: Dell S2716DG

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this might sound like a stupid question but did you check the thermal paste?

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3 minutes ago, AdamBGames said:

this might sound like a stupid question but did you check the thermal paste?

Yes. it's there.

 

 

Skyggeis Specs:

 

CPU: Intel Core i7-6700K 4.0GHz Quad-Core Processor

CPU Cooler: CRYORIG H5 Ultimate 76.0 CFM CPU Cooler  
Motherboard: MSI Z170A SLI PLUS ATX LGA1151 Motherboard
Memory: Corsair Vengeance LPX 16GB (2 x 8GB) DDR4-3000
Storage: Samsung 850 EVO 250GB 2.5" Solid State Drive 
Storage: Western Digital Caviar Blue 1TB 3.5" Hard Drive 
Video Card: Zotac GeForce GTX 1070 8GB AMP! Extreme
Case: Phanteks ECLIPSE P400S ATX Mid Tower Case Satin Black
PSU: Corsair RMx 750W 80+ Gold Certified Fully-Modular PSU
WiFi Card: Gigabyte GC-WB867D-I REV 4.2
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Other: Coolermaster VGA Holder
Other: Phanteks LED Strip 1M
Other: Phanteks Fan Splitter

Monitor: Dell S2716DG

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4 minutes ago, ImNotThere said:

Idle temps, load temps plz

77C, didn't bother with load.

Skyggeis Specs:

 

CPU: Intel Core i7-6700K 4.0GHz Quad-Core Processor

CPU Cooler: CRYORIG H5 Ultimate 76.0 CFM CPU Cooler  
Motherboard: MSI Z170A SLI PLUS ATX LGA1151 Motherboard
Memory: Corsair Vengeance LPX 16GB (2 x 8GB) DDR4-3000
Storage: Samsung 850 EVO 250GB 2.5" Solid State Drive 
Storage: Western Digital Caviar Blue 1TB 3.5" Hard Drive 
Video Card: Zotac GeForce GTX 1070 8GB AMP! Extreme
Case: Phanteks ECLIPSE P400S ATX Mid Tower Case Satin Black
PSU: Corsair RMx 750W 80+ Gold Certified Fully-Modular PSU
WiFi Card: Gigabyte GC-WB867D-I REV 4.2
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Other: Coolermaster VGA Holder
Other: Phanteks LED Strip 1M
Other: Phanteks Fan Splitter

Monitor: Dell S2716DG

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3 minutes ago, rphawks said:

77C, didn't bother with load.

Huh, um, check thermal paste, make sure its mounted properly, take it off and reapply thermal paste, check the plastic part isnt on the bottom of the block

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32 minutes ago, ImNotThere said:

Huh, um, check thermal paste, make sure its mounted properly, take it off and reapply thermal paste, check the plastic part isnt on the bottom of the block

Redid thermal paste, no luck.

Skyggeis Specs:

 

CPU: Intel Core i7-6700K 4.0GHz Quad-Core Processor

CPU Cooler: CRYORIG H5 Ultimate 76.0 CFM CPU Cooler  
Motherboard: MSI Z170A SLI PLUS ATX LGA1151 Motherboard
Memory: Corsair Vengeance LPX 16GB (2 x 8GB) DDR4-3000
Storage: Samsung 850 EVO 250GB 2.5" Solid State Drive 
Storage: Western Digital Caviar Blue 1TB 3.5" Hard Drive 
Video Card: Zotac GeForce GTX 1070 8GB AMP! Extreme
Case: Phanteks ECLIPSE P400S ATX Mid Tower Case Satin Black
PSU: Corsair RMx 750W 80+ Gold Certified Fully-Modular PSU
WiFi Card: Gigabyte GC-WB867D-I REV 4.2
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Other: Coolermaster VGA Holder
Other: Phanteks LED Strip 1M
Other: Phanteks Fan Splitter

Monitor: Dell S2716DG

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9 hours ago, rphawks said:

Redid thermal paste, no luck.

Try putting it on a different cpu 

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10 hours ago, rphawks said:

Hey guys, my friend's H100i v2 seems not to cool his CPU. He can hear the coolant pumping and the fans are running. Any clues?

 

Specs:

i7-6700

ASUS ROG STRIX 1080Ti

ASUS Maximus IX Hero

EVGA 600B

2TB HDD

120GB Samsung SSD

eJwVzEEOhCAMQNG7cACKlM4Yb0OQIBOZElpXxrury_8W_zTH2M1iNtUuC8BaJfFYrSiPWLItzGXPsVexiRtE1Zi2lv8q4OfJk0Oi6fshfAIBvcNAsyPy-HAIDmp7N79ezHUDvGYhsw.jpg

Also, is it a case of as soon as you turn on or is it gradual?

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On 6/3/2017 at 5:20 AM, ImNotThere said:

Also, is it a case of as soon as you turn on or is it gradual?

He's getting it RMA'd. And it's not the CPU, it's fine with his old Dark Rock 3. And it's as soon as it turns on. Gradual if going from room temp to 70º+ is gradual haha.

Skyggeis Specs:

 

CPU: Intel Core i7-6700K 4.0GHz Quad-Core Processor

CPU Cooler: CRYORIG H5 Ultimate 76.0 CFM CPU Cooler  
Motherboard: MSI Z170A SLI PLUS ATX LGA1151 Motherboard
Memory: Corsair Vengeance LPX 16GB (2 x 8GB) DDR4-3000
Storage: Samsung 850 EVO 250GB 2.5" Solid State Drive 
Storage: Western Digital Caviar Blue 1TB 3.5" Hard Drive 
Video Card: Zotac GeForce GTX 1070 8GB AMP! Extreme
Case: Phanteks ECLIPSE P400S ATX Mid Tower Case Satin Black
PSU: Corsair RMx 750W 80+ Gold Certified Fully-Modular PSU
WiFi Card: Gigabyte GC-WB867D-I REV 4.2
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Case Fan: Aerocool DS 140mm Black 93.4 CFM
Other: Coolermaster VGA Holder
Other: Phanteks LED Strip 1M
Other: Phanteks Fan Splitter

Monitor: Dell S2716DG

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