Microphone doesn't work. HELP ASAP

Davit · May 26, 2017

So on my Toshiba Satellite S55-B5155 Microphone and webcam stopped working. I tried reinstalling the drivers.Didn't help. I formated the whole hard drive,installed fresh windows 8.1 after I downloaded audio drivers from Toshiba's website, installed no results. In device manager it recognizes my microphone.With webcam it's different story it doesn't even appear in device manager. Speakers are working properly. Maybe it is a hardware issue? but if so why speakers are working if the soundcard is okay?

Zando_ · May 26, 2017

Use Windows 10 and see if it works. Your 8.1 key should work for win10 just fine, and it's a pretty good OS.

WkdPaul · May 26, 2017

If some devices aren't appearing in the device manager then it's not related to the OS.

Also, the microphone isn't the sound card, it's something that is PLUGGED into the sound card.

So it's totally possible that it's a problem with one of the ribbon cable inside the laptop (I would say it's probably 99% the reason for this "all of a sudden" problem).