G502 Driver Error

[Steelfist]

Hi guys,

 

I recently acquired a G502 Proteus Spectrum mouse.  When I first plugged it in, the mouse worked perfectly.  The RGB was working and the cursor was moving.  After about 15 min, the cursor started acting sporadically.  I unplugged and replugged the mouse and it would not turn on.  It is as though the mouse is dead.  The Logitech Gaming Software cannot detect it (see attached file).  

 

I thought it could be due to a driver error and I saw some weird looking driver under Devices and Printers.  The driver is called, "!-).' /us% 502" which is pretty messed up (see attached file).  I removed the driver and tried reinstalling it but Windows keeps downloading and installing this weird driver.  

 

In addition, I tried the following.

• Using a different USB port - Mouse does not light up
• Ran troubleshoot - Windows could not fix it (see attached image)

 

Interestingly, the mouse lights up in the BIOS but immediately dies when Windows is booted up, which suggests it is a software error and thankfully not a hardware issue.  Furthermore, the mouse worked perfectly for a good 15 minutes before it clunked.

 

Has anyone had this problem before?  If so, could you please provide your solution?  Suggestions would also be greatly appreciate it.  

 

Thanks in advance and have a great day.

 

 

Steelfist

 

 

EDIT: Forgot to mention, I am running Windows 10 - 64 bit