A Disk read error occured???

[Adriel Ramirez]

OK so I built my new system and I'm pretty darn proud of it. It's poppin a Intel i5 7600, 16 GB of Corsair Vengenance, H270 Gigabyte board, GTX 1050 Ti, 1 TB HDD, and a Samsung 250 GB SSD. The only thing is that I get the dreaded "A disk error read error occured" I don't know what's going on because if I do what the prompt tells me to do (Which is to Ctrl + Alt +Delete to restart) The system usually boots up fine after 1 or 2 restarts!!!

[GW2]

Have you tried disconnecting the 1TB drive to see if it still happens? I'm wondering if its the SSD or the HDD that's causing the error. You need to narrow it down.

[Adriel Ramirez]

57 minutes ago, GW2 said:

Have you tried disconnecting the 1TB drive to see if it still happens? I'm wondering if its the SSD or the HDD that's causing the error. You need to narrow it down.

I'll will gladly try that when I get out on lunch break. Just one question. If it no longer says A disk read error occured, what would I do with the 1TB drive?

[GW2]

If it's new i would run the drive manufacturers diagnostic tool on it and see if it fails. I'm only familiar with seatools, but i would start with the basic SMART test or Drive Self Test (DST), then move onto a long short generic and if that passes a long generic. If it passes all that, run an overwrite-erase, I've seen more than 1 drive that passes all tests in the suite but will not successfully overwrite erase. Another thing to consider may by trying a different SATA cable. If you have data on the drive I'd back it up first. Once you know the drive is failing you can get a warranty exchange on it, or buy another drive if it's out of warranty.

[NinJake]

Yep, one PC wouldn't boot... tried so many things just to find out the SATA cable itself was bad. Try the easiest solutions first!

[Adriel Ramirez]

On 4/18/2017 at 2:25 PM, GW2 said:

If it's new i would run the drive manufacturers diagnostic tool on it and see if it fails. I'm only familiar with seatools, but i would start with the basic SMART test or Drive Self Test (DST), then move onto a long short generic and if that passes a long generic. If it passes all that, run an overwrite-erase, I've seen more than 1 drive that passes all tests in the suite but will not successfully overwrite erase. Another thing to consider may by trying a different SATA cable. If you have data on the drive I'd back it up first. Once you know the drive is failing you can get a warranty exchange on it, or buy another drive if it's out of warranty.

OK so I unplugged the 1TB drive and plugged it back in. I have not seen any Disk read errors yet. I'm not saying I solved my problem because the read disk errors are random.

[GW2]

you need to leave it unplugged and continue to perform normal reboots to see if the error returns. Does the error not tell you which drive has a read error? Did you plug it in with a different cable as suggested? We can't help you if you don't want to perform the troubleshooting properly. I know it's inconvenient, but most PC problems cause a lot of inconvenience, so putting up with the inconvenience of troubleshooting a problem properly and fully is well worth it.