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Trouble with Firewall

Go to solution Solved by LAwLz,

Don't know about Palo Alto devices, but for Cisco stuff you just pull the power cord.

 

Here is a guide for how to do a factory reset (and thus, recover your password). Just please bear in mind that any configuration on the device will be lost.

Hello,

 

I just purchased a used Palo Alto PA-4050, and the seller seems to not have changed their password for the management options. Is there a way to do a hard factory reset, or any other way to access the management console? The default username/password or admin/admin is not working.

 

Also, is there a power switch or anything of that sort, or is it safe to just pull the plug on it? I don't know how to correctly power it off, but I need to turn it off since I am only temporarily working on it at this location. 

 

If I sound like a noob, it's because this is my first firewall. I am studying CIT and I thought it would be good for my education if I could buy one of these to work on at home. 

 

Any help is appreciated. 

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Don't know about Palo Alto devices, but for Cisco stuff you just pull the power cord.

 

Here is a guide for how to do a factory reset (and thus, recover your password). Just please bear in mind that any configuration on the device will be lost.

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https://linustechtips.com/topic/763871-trouble-with-firewall/#findComment-9656983
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  • 2 weeks later...

Thanks. I asked one of the guys in the cyber security club I'm a part of and they suggested the same thing. It keeps turning on for now, so I must be doing something right.

 

As far as the factory reset goes,  My serial cable was non functional. I changed the cable and I was able to type in the console again. 

 

Thanks for your help.

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https://linustechtips.com/topic/763871-trouble-with-firewall/#findComment-9701367
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