VMWare help

[myt tech]

Hello there, I was playing around in VMWare workstation pro 12. Then I had to turn off my virtual machine and now it wont even boot. I never touched any setting which have anything with this to do, and all the posts I can find online with this problem is people who want to upgrade to windows 10, and I've had windows 10 working without any problems... bear in mind this is on my Laptop not on my primary dekstop, Thank you

[Zangashtu]

If it's any help I had this issue once, it was resolved by installing VMware Tools and fully updating Windows 10, I never saw it again after that

[kerradeph]

Take a look at the log that was created. There might be more details in there. 

[myt tech]

I can't seem to find a way to open the .lck fi,e.. 

[myt tech]

12 minutes ago, Zangashtu said:

If it's any help I had this issue once, it was resolved by installing VMware Tools and fully updating Windows 10, I never saw it again after that

how should I install VMware Tools on the machine? when it won't even boot?

[Zangashtu]

Well I had to start again with a fresh install, obviously you can't install VMware Tools if it won't boot  
 

[myt tech]

Well, Thank you, I do have a snapshot of the computers though they're linked to the master, and the master doesn't work either 

[Zangashtu]

4 minutes ago, myt tech said:

Well, Thank you, I do have a snapshot of the computers though they're linked to the master, and the master doesn't work either 

TBF I should've stated that in the first place

and oh  they don't work on your laptop or your desktop?

[myt tech]

I am doing this on my laptop  and I really need this to work  perhaps this laptop isn't so good after all 

[Zangashtu]

Just out of curiosity, is your laptop running on AMD? I have experienced once from a colleague VMware refusing to run VMs on his AMD laptop but the exact install and VM running fine on an intel laptop.
If not then I'm sorry I don't know

[myt tech]

13 minutes ago, Zangashtu said:

Just out of curiosity, is your laptop running on AMD? I have experienced once from a colleague VMware refusing to run VMs on his AMD laptop but the exact install and VM running fine on an intel laptop.
If not then I'm sorry I don't know

Yeah it has an amd a10 but it worked for a couple of days before this started happening.. 

[Zangashtu]

Oh  not a clue then I'm afraid mate, like I say I did that and it worked so I didn't have to look further into it

[myt tech]

17 minutes ago, Zangashtu said:

Oh  not a clue then I'm afraid mate, like I say I did that and it worked so I didn't have to look further into it

well, thank you for taking you time