Installed more ram

[IllegalSeagull]

Hello, I recently installed another 16gb of ram (already had 16gb). After about 5-10 minutes of running a benchmark(heaven) or playing a game like gta 5 my computer freezes and my headphones ear rape me... help

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System Information
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Time of this report: 1/26/2017, 21:09:59
Machine name: RYANS-DESKTOP

Operating System: Windows 10 Pro 64-bit (10.0, Build 14393)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 0802
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: 32768MB RAM
Available OS Memory: 32690MB RAM
Page File: 2535MB used, 35019MB available
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode

I have an asus strix gtx 1080
 

Link to ram

https://www.newegg.com/Product/Product.aspx?Item=N82E16820231929&cm_re=gskill_ddr4-_-20-231-929-_-Product

 

Link to motherboard

https://www.newegg.com/Product/Product.aspx?Item=N82E16813132699&cm_re=asus_rog_hero-_-13-132-699-_-Product

 

Link to power supply

https://www.newegg.com/Product/Product.aspx?Item=N82E16817139042&cm_re=corsair_760-_-17-139-042-_-Product

[ChuckMaurice]

Unlikely, but memory could be faulty. I always do a quick Memtest86+ test when I have a doubt, you should check that.

[IllegalSeagull]

I have reseated it once already because i didnt think i put it in correctly but I definitely did the second time. I will try the memtest86 tomorrow.

[pegas]

is the new kit same as the old one ?!! if not you probably have rams operating on different frequency/Voltage and that's what is causing the freeze 

[IllegalSeagull]

1 hour ago, pegas said:

is the new kit same as the old one ?!! if not you probably have rams operating on different frequency/Voltage and that's what is causing the freeze 

Im almost sure they are the same i will double check the sticker on the side later, Thanks

[IllegalSeagull]

On 1/26/2017 at 9:43 PM, jldjul said:

Unlikely, but memory could be faulty. I always do a quick Memtest86+ test when I have a doubt, you should check that.

It left memtest running and it passed but I still have the problem.

[ChuckMaurice]

16 hours ago, IllegalSeagull said:

It left memtest running and it passed but I still have the problem.

The test is a 10-step process (or close to 10, I don't remember exactly) that repeat itself. So be sure to let it last until it completes all the steps and is back to step 1 (it takes roughly 20min for me with 16GB)

Be also sure to use the LiveCD version because the Windows-software one only tests the unused memory on Windows

 

If you did all that, faulty memory is not the problem