Computer won't boot with new RAM

[noahsheldon81]

Hello,

When I originally built my computer, I put 16GB of RAM in it. I now I want to upgrade to 32GB. I went to my PC Part Picker list and found the exact RAM I originally put in my system and ordered it again so my system would have 32GB. I got it in the mail and put it in. I then go to boot up and nothing happens. It doesn't boot up, the bios/uefi doesn't come up. Absolutely nothing happens. I then take out the 2 dimms I added and it boots just fine. I made sure the new dimms were pushed in fully. I already tried resetting cmos and then booting with 32GB and no luck with that. 

Any help is appreciated. 

Thanks.

[Guest]

Change position of dimm slot? Try booting with only the new slots?

[noahsheldon81]

3 minutes ago, deXxterlab97 said:

Change position of dimm slot? Try booting with only the new slots?

I consulted the motherboard manual and am using the slots it says when doing a quad channel set up.

[Joe_MacDougall]

Does your CPU support 32GB of RAM?

[noahsheldon81]

1 minute ago, Joe_MacDougall said:

Does your CPU support 32GB of RAM?

Yes. I have the i7-5820K and the MSI X-99S SLI Plus.

[Joe_MacDougall]

2 minutes ago, noahsheldon81 said:

Yes. I have the i7-5820K and the MSI X-99S SLI Plus.

Oh. Okay. Try using only the new RAM and see what happens.

[noahsheldon81]

Just now, Joe_MacDougall said:

Oh. Okay. Try using only the new RAM and see what happens.

Using the new RAM where the old RAM is right now?

[Joe_MacDougall]

1 minute ago, noahsheldon81 said:

Using the new RAM where the old RAM is right now?

Yeah. Don't put in the old RAM and just use the new RAM.

[noahsheldon81]

Just now, Joe_MacDougall said:

Yeah. Don't put in the old RAM and just use the new RAM.

Did you buy an extra 16GB or did you buy a 32GB kit?

I bought a 16GB kit (2x8) to make it 4x8 but all the RAM is identical. 

[noahsheldon81]

8 minutes ago, Lacrimas said:

Yes. Let's validate that the new ram is good first.

 

10 minutes ago, Joe_MacDougall said:

Yeah. Don't put in the old RAM and just use the new RAM.

So I took out the old RAM and put in the new RAM where the old RAM was. I booted it up and the same thing happened. It just wouldn't boot or anything. It was just a black screen. So the new RAM is dead?

[Joe_MacDougall]

1 minute ago, noahsheldon81 said:

 

So I took out the old RAM and put in the new RAM where the old RAM was. I booted it up and the same thing happened. It just wouldn't boot or anything. It was just a black screen. So the new RAM is dead?

I'm afraid it might be...

[noahsheldon81]

Just now, Lacrimas said:

Try with single stick only, maybe just one of them is fucked

If only one of them is bad then I am still going to RMA the whole new 16GB kit. Got it from Newegg. They are good about customer service and RMA's. 

2 minutes ago, Joe_MacDougall said:

I'm afraid it might be...

I agree that it probably is but what I don't understand is whenever I had the old AND the new sticks in, why didn't the system still boot but only recognize the old 16GB?

[Joe_MacDougall]

2 minutes ago, noahsheldon81 said:

If only one of them is bad then I am still going to RMA the whole new 16GB kit. Got it from Newegg. They are good about customer service and RMA's. 

I agree that it probably is but what I don't understand is whenever I had the old AND the new sticks in, why didn't the system still boot but only recognize the old 16GB?

I have no idea.

[noahsheldon81]

1 hour ago, Lacrimas said:

I know, but still, you could satisfy your curiosity and see if both are dead, also what is the ram model?

RAM I bought