Light Profiles deleted every boot

[Masha]

So my light profiles (and the game list in LGS) for my Logitech G410 are deleted every time I reboot my computer. I took a scan with Malwarebytes, and that's when the problem started. I have re-installed Logitech Gaming Software and I have uninstalled Malwarebytes, but it didn't help. I have tried to contact Logitech Support, but since they need 2 weeks to answer I will try my luck here.

 

EDIT: the problems occurs even when I just end the process in Task Manager.

[theklax]

Honestly it sounds like shitty software on their end. I'm not a fan of the crazy drivers and software modern gaming peripherals have these days for that very reason.  I don't have any real experience with modern Logitech software so I can't give you a better answer.

 

My only suggestion would be to try it on another rig/laptop or reinstall windows. 

[Masha]

Shitty software indeed! I just reinstalled it, and it remembers the custom colors I made, but now only one game shows up when I scan for profiles. I am pretty sure it has to be something wrong with the software, because the surround button on my G35 only works when I unplug it and plug it in again.

[Masha]

Finally managed to fix it by deleting all the files manually instead of uninstalling it. Went in to ProgramFiles and AppData and just deleted everything.