Logitech MX Master skipping/lagging?

[AndyNguyen]

Hi, so I got an MX Master about a month ago, and after a few weeks it starts to have connection issues, it lags and skips. I tried using the receiver as well as bluetooth and still have the same problem. I went to bestbuy and got another, and still have issues. I dont know why only the MX Master have this problem, because I tested other wireless mice and they works perfectly fine, I tried the G602 and a generic bestbuy one. Does anyone own an MX Master and have the same problem?

 

Also I'm using mine on a 2015 rmbp13 if that matters

[wayland64]

Do you have the Logitech software downloaded?

[Kristofer Vesi]

On 11/26/2016 at 2:18 AM, wayland64 said:

Do you have the Logitech software downloaded?

I am another user, but yes. If it is open and the issue is occurring, the battery icon flips between battery and not connected/0 battery